Chief Compliance Officer

City of New York - New York, NY

Full-time - Senior

New York, NY

Executive, Legislative, and Other General Government Support

About the position

The NYC Department for the Aging is dedicated to eliminating ageism and ensuring the dignity and quality of life for approximately 1.8 million older New Yorkers. The agency is committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city. Within this framework, the Division of Operations & Administration plays a crucial role in maintaining efficiency and effectiveness throughout the agency, ensuring that all programs have the necessary resources, tools, and support to succeed. The Bureau of Financial Services (BFS) is tasked with administering the agency's operating and capital budget, overseeing various functions including Budget, Payment Services, Claiming, Revenue Accounting, and Audit Functions. BFS ensures that funds are available for the procurement of goods and services, that invoices are paid promptly, and that all expenditures align with allowable services, maintaining reasonable and auditable costs that reflect the agency's mission. Additionally, BFS reviews audited financial statements from providers and investigates areas of concern. NYC Aging is seeking a highly motivated Senior Manager to serve as the Chief Compliance Officer. This position requires broad-based experience in compliance, internal and external audit, financial reporting, and programmatic fiscal processes. The selected candidate will employ an independent, structured, and disciplined approach to adhere to reporting requirements, which include Criteria, Condition, Cause, Consequence, and Correction. Reporting to the Chief Financial Officer and with additional accountability to the First Deputy Commissioner on investigative matters related to fiscal oversight or agency-wide significance, the Chief Compliance Officer will have a range of duties and responsibilities. These include serving as the lead intermediary between NYC Aging and overseeing bodies, coordinating responses to audits, monitoring and mitigating risks, conducting internal audits, creating and revising organizational policies, researching compliance software, ensuring adherence to legal and ethical guidelines, and providing training and resources to staff regarding compliance matters.

Responsibilities

• Serve as lead intermediary between NYC Aging and overseeing bodies, including local, state and federal regulating agencies and government authorities, as it pertains to Audit and Risk Management.
• Coordinate NYC Aging leadership to formally respond to audits and monitor, mitigate and resolve risks and operation issues.
• Function as the critical point of information sharing among leadership, supervisors and front-line staff to ensure compliance with protocol and continuous improvement.
• Spearhead periodic internal fiscal, program, operations audits with a goal of continuous quality improvement.
• Create and revise organizational policies and procedures to comply with applicable laws and regulations; appropriately disseminate this information to staff as needed.
• Research, evaluate and determine compliance software to support this work.
• Ensure that NYC Aging complies with legal and ethical guidelines, research institutional practices, and create internal and external reports based on findings.
• Identify activities and practices that risk violating regulations and industry standards; work alongside leadership, managers and staff to mitigate these risks.
• Keep leadership and staff informed about rules and regulations by coordinating workshops, classes, and training; serve as lead resource for information about compliance.

Requirements

• A baccalaureate degree from an accredited college.
• Four (4) years of satisfactory, full-time experience directing a large organizational segment or directing and controlling several small organizational segments, or performing a combination of these duties.
• At least 18 months of experience in an administrative, managerial, executive capacity, or in supervision of professional personnel.