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About The Position

The Chief Customer Architect is a leadership role within the Customer Systems and Solutions (CSS) portfolio, responsible for overseeing the solution architecture practice and developing the Customer Technology Roadmap. This position requires a strategic thinker who can mentor other architects, foster innovation, and ensure alignment with the organization's objectives. The Chief Architect will work closely with various stakeholders to drive technology initiatives and maintain compliance while simplifying and modernizing the customer technology portfolio.

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