Park Hotels & Resorts - Oklahoma City, OK

posted 29 days ago

Full-time - Senior
Oklahoma City, OK
Accommodation

About the position

The Property Operations Director is responsible for overseeing the functionality and safety of the hotel facility, ensuring the well-being of guests and team members while delivering outstanding guest service and financial profitability. This role involves managing various operational aspects, including maintenance, safety compliance, and team performance.

Responsibilities

  • Direct and oversee the functionality and safety of the facility, including physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems, and grounds according to regulations.
  • Conduct facility inspections.
  • Assign, verify, and document completion of all routine maintenance and repairs in the property maintenance management system.
  • Direct, oversee, and maintain required documentation for energy management and conservation and preventive maintenance programs.
  • Lead, manage, and communicate information about capital projects and property rehabilitations, including scheduling, budgeting, and contractor compliance.
  • Obtain required licenses and permits to ensure full compliance with codes, regulations, and safety standards.
  • Direct daily department operations including guest service standards, product quality, inventory management, cost controls, budgeting, and forecasting.
  • Monitor and develop team member performance, providing supervision, professional development, counseling, evaluations, and recognition.
  • Recruit, interview, and train team members.

Requirements

  • Demonstrated values of hospitality, integrity, leadership, teamwork, ownership, and urgency.
  • Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.
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