Broadway National Bank - San Antonio, TX
posted 3 months ago
The Chief Information & Technology Officer (CITO) at Broadway National Bank is a pivotal role responsible for transforming the organization’s technology, data strategy, and information security programs. This position is integral to aligning with the bank's strategic goals to define, design, and implement optimal customer and employee experiences. The CITO will lead a team of skilled business technologists, technology designers, data professionals, and IT experts, fostering relationships with internal business units and industry connections. The role requires a strong vision, creativity, and leadership to navigate the rapidly evolving business and technology landscape, overseeing daily technology, information security, and data operations to ensure alignment with the company's financial goals. Key responsibilities include designing and driving technology, data, and information security innovation across the organization to enhance customer and employee experiences. The CITO will maintain an architect-level understanding of technology systems, focusing on developing, testing, implementing, and maintaining quality software products and systems. This role will also lead the growth of the business by emphasizing revenue generation, customer experience, digital operations, and employee efficiencies through technology. The CITO will create and maintain the vision, strategy, and roadmap for technology that supports the bank's strategic goals, promoting a culture of quality, speed, agility, and innovation. The CITO will build relationships to evaluate and identify appropriate technology platforms for delivering the bank's products and services, championing the use of disruptive technologies that yield financial benefits and enhance customer or employee experiences. Additionally, the role involves developing and maintaining a strategy for optimizing the use of cloud technology and managing legacy systems, while continually improving internal processes and implementing metrics to demonstrate cost-efficient solutions. The CITO will also manage the enterprise-wide information security program and ensure effective execution of disaster recovery and business continuity planning.