Chief Information and Technology Officer

Unclassified - Middletown, CT

Full-time - Senior

Middletown, CT

About the position

The Chief Information and Technology Officer (CIO/CTO) at Moses/Weitzman Health System (MWHS) is responsible for leading the IT function across various clinical and non-clinical locations, as well as managing a virtual workforce. This role involves developing and operationalizing IT strategies in alignment with the organization's mission and strategic plan, overseeing applications, analytics, technology infrastructure, and ensuring cybersecurity. The CIO/CTO fosters a culture of quality improvement through technology, collaborates with executive leadership, and drives innovation in IT solutions to enhance patient and staff experiences.

Responsibilities

• Participate in strategic and operational governance processes as a member of the senior leadership team.
• Provide strategic and operational IT leadership in defining and achieving corporate vision, goals and objectives.
• Ensure the IT department staff are well-equipped to source, implement and maintain the infrastructure, systems and applications required to meet the evolving needs of each part of the health system.
• Establish departmental goals, objectives, and operating procedures.
• Identify and assess opportunities for IT investment in systems and resources, including staffing, sourcing, purchasing, and in-house development.
• Collaborate with clinical leadership to continually improve, develop and implement new clinical systems.
• Develop, track, and manage the information technology annual operating and capital budgets.
• Monitor and continually improve the company's security, disaster recovery and business continuity plans.
• Monitor and strategically plan for effective integration and utilization of technological innovations such as AI and automation.
• Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
• Approve, prioritize, and oversee projects and the project portfolio as they relate to the selection, acquisition, development, and installation of IT systems and resources.
• Review hardware, communication and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• Define and communicate corporate plans, policies, and standards for acquiring, implementing, and operating IT systems.
• Ensure continuous improvement of IT services through oversight of service level agreements with vendors, end users and monitoring of IT systems performance.
• Understand the business requirements of, and supply exceptional IT support to, all internal customers including clinical departments, administration, finance, and human resources.
• Ensure IT systems and operations adhere to applicable laws and regulations.
• Keep current with trends and issues in the IT industry, including current technologies and prices.
• Advise, counsel, and educate executives and management on the competitive or financial impact of such trends.
• Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.
• Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.

Requirements

• Bachelor's degree in Business, IT-related, engineering, or relevant management or technical field.
• A minimum of 10+ years in senior leadership position in IT; or equivalent combination of education and experience.
• Experience leading executive and middle management teams to accomplish challenging goals.
• Demonstrated experience leading an IT, project management, cyber-security, and data analytics functions, including successfully implementing new large scale enterprise technology solutions.
• Experience in strategic planning and execution.
• Knowledge of business theory, business processes, management, budgeting, and business office operations.
• Experience with the entire cycle of software and systems deployment from business requirements analysis through development, implementation and day-to-day management.
• Proven project management experience.
• Demonstrated ability to apply IT and AI in solving business problems.
• In-depth knowledge of applicable laws and regulations as they relate to IT, including HIPAA.

Nice-to-haves

• Experience with healthcare operations a plus.