Chief Information Officer (Manager II), Grade M2

$105,649 - $171,040/Yr

Montgomery County Government - Rockville, MD

Full-time - Senior

Rockville, MD

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

About the position

The Chief Information Officer (CIO) for the Montgomery County Department of Health and Human Services is responsible for overseeing the Information Technology Team and ensuring that the Department's IT application and infrastructure needs are met. This role involves managing IT applications, providing help desk support, and liaising with other departments and external partners to ensure effective technology solutions for the Department's operations.

Responsibilities

• Develop and revise the information technology plan for the Department to support modern, efficient, and flexible program delivery.
• Manage daily IT operations including help desk support, application development and support, purchasing and contracting for IT supplies and services.
• Troubleshoot and respond to emergent needs brought on by weather or public health emergencies, communication outages, or other kinds of emergencies.
• Build strategic partnerships to support IT for the Department both internally among program staff and externally among other County Departments and outside organizations such as State agencies.
• Support the strategic initiatives of the Department.

Requirements

• Seven (7) years of progressively responsible professional experience leading information technology teams and projects, including evaluating and providing strategic direction on the development, implementation, and management of large-scale IT systems as well as Helpdesk support.
• Three (3) years of experience in a supervisory or executive capacity.
• Graduation from an accredited college or university with a Bachelor's degree.

Nice-to-haves

• Experience managing large-scale technology projects.
• Experience implementing or supporting CRM, health care IT systems in a leadership role.
• Experience overseeing Level I, II, and III help desk support.
• Experience managing personnel and budgets, particularly experience working within a union environment.
• Experience communicating information technology information to non-technical audiences.