Chief Information Officer

$201,601 - $286,273/Yr

Metropolitan Transit Development Board - San Diego, CA

Part-time,Full-time - Senior

San Diego, CA

About the position

The Chief Information Officer (CIO) provides technology vision and leadership by setting objectives and strategies that support the mission of the Agency, which is to provide safe, reliable, and customer-oriented public transit. In collaboration with the CEO and senior executive team, the CIO devises and directs the Agency's technology strategy and ensures that all systems necessary to support its operations and objectives are in place. The CIO selects and implements suitable technology to streamline all internal operations to help optimize their strategic benefits and improve customer experience. This position supports the 24/7 transit operations and will primarily be site-based. The successful candidate must demonstrate strong leadership skills, strategic planning capabilities, and a commitment to operational excellence. The CIO is a persuasive leader who inspires, motivates, and guides others towards an understood goal, continually leading by example and making technology 'easy' for the customer. The role involves overseeing multi-phase, multi-dimensional, multi-resource projects from inception to conclusion while maintaining high customer satisfaction. The CIO will also be responsible for budgeting, mentoring staff, and fostering a positive corporate culture by empowering team members to make decisions and be accountable for their actions. The position requires a strong focus on team building and collaboration across all levels of the organization. MTS has made significant investments in its technology resources, and executive leadership is strongly committed to realizing the highest possible return on these investments. The CIO will participate in the strategic and operational governance processes of MTS as a member of the senior management team and provide technical guidance. This includes leading IT strategic and operational planning to achieve MTS goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. The CIO will also be responsible for developing and maintaining an appropriate IT organizational structure that supports MTS needs and establishing technology goals, best practices, and standardized operating procedures.

Responsibilities

• Provide leadership and overarching technical strategy to accomplish the mission and strategies of the organization.
• Serve as a trusted advisor by building and maintaining relationships with leadership to determine business needs and identify cost-effective and innovative IT solutions.
• Oversee multi-phase, multi-dimensional, multi-resource projects from inception to conclusion while maintaining high customer satisfaction.
• Anticipate and align with business needs by fusing business and technology strategy, developing talent, and designing the IT operating model.
• Oversee the preparation and administration of the department's budget.
• Foster a positive corporate culture by empowering staff to make and be accountable for decisions.
• Encourage and facilitate cooperative and collaborative working relationships across all levels.
• Participate in the strategic and operational governance processes of MTS as a member of the senior management team and provide technical guidance.
• Lead IT strategic and operational planning to achieve MTS goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
• Develop and maintain an appropriate IT organizational structure that supports MTS needs.

Requirements

• A minimum of 10 years of increasingly responsible management and operational experience in Information Technology is required.
• Proven experience as a senior manager in a technical area or field.
• Demonstrated knowledge of theories, principles, and practices of information systems, including advanced technology, systems, integration, state-of-the-art hardware, software, and cloud-based systems.
• Demonstrated experience with long-range information technology strategic planning methodology and techniques.
• Demonstrated knowledge of modern management theory, project management principles, and application.
• Background in designing or developing IT systems and planning IT implementations.
• Demonstrated experience with data analysis, budgeting, and business operations.
• Outstanding communication and interpersonal abilities with a proven record of working collaboratively and effectively across departments in an organization.
• Must possess a bachelor's degree from an accredited college or university; a master's degree is highly desirable, but not required.

Nice-to-haves

• Experience with disaster recovery and strategic planning.
• Knowledge of cybersecurity principles and practices.
• Familiarity with public transit technology systems.

Benefits

• Competitive salary range of $201,601 - $286,273.
• Full-time employment with exempt status.
• Opportunities for professional development and training.
• Comprehensive health benefits package.
• Retirement savings plan options.