Chief Information Officer

Phoenix Staff - Phoenix, AZ

Full-time - Executive

Phoenix, AZ

Administrative and Support Services

About the position

The Chief Information Officer (CIO) will lead the technology strategy for a portfolio of hospitality operations, including hotels, resorts, and gaming facilities. This executive role focuses on driving digital transformation and enhancing operational efficiency through innovative IT solutions tailored to the hospitality sector.

Responsibilities

• Develop and implement IT strategies tailored to the hospitality sector, focusing on improving guest experiences and operational effectiveness.
• Spearhead digital initiatives that leverage cutting-edge technologies to enhance services in hotel, resort, and entertainment environments.
• Manage integrated hospitality management systems, including those that support casino operations.
• Ensure robust data protection and compliance with industry standards relevant to hospitality and gaming.
• Lead and cultivate a high-performing IT team aligned with business goals across all property types.
• Build and maintain relationships with technology vendors to secure cost-effective solutions for our diverse operations.

Requirements

• Bachelor's degree in IT, Computer Science, or a related field (Master's preferred).
• 10+ years of IT leadership experience, with a strong focus on large-scale hospitality operations. Experience with gaming or casino IT systems is beneficial.
• Extensive knowledge of hotel management systems, guest service technologies, and cybersecurity best practices. Familiarity with gaming-specific technologies is a plus.
• Proven ability to lead cross-functional teams and communicate effectively with executive leadership in complex hospitality environments.
• Deep understanding of hospitality industry needs, including guest experience optimization and operational efficiencies. Knowledge of gaming operations technology is advantageous.