Chief Marketing and Communications Officer

$130,000 - $150,000/Yr

American Friends Service Committee - Philadelphia, PA

Full-time - Executive

Philadelphia, PA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Chief Marketing and Communications Officer (CMCO) is responsible for overseeing the marketing, communications, and branding activities of the American Friends Service Committee (AFSC). This executive role involves strategic direction and coordination of communications to enhance visibility and support advocacy and fundraising goals. The CMCO leads a team of approximately 20 staff and interns, ensuring that all messaging aligns with Quaker values and the organization's mission.

Responsibilities

• Provide supervision, leadership, and vision for various marketing and communications units.
• Develop, implement, and evaluate AFSC's long-term marketing, branding, and communications strategy.
• Develop long-term annual giving strategies and set annual goals for donor marketing work.
• Provide overall strategy in partnership with program staff on strategic communications and public campaigns.
• Serve as a spokesperson to the media, especially in crisis communications.
• Create a collegial, team-building work environment and cultivate productive relationships with constituent groups.
• Supervise the development of systems and resources for effective communication on AFSC's behalf.
• Develop and manage plans and budget for Communications.
• Advise the General Secretary and Leadership Team on internal communications.
• Stay informed about industry trends and emerging technologies to improve communication efforts.

Requirements

• Bachelor's degree required; advanced degree in communications, marketing, or related area desirable.
• At least ten years of communications and donor marketing experience.
• Demonstrated success in leading and implementing an overall marketing strategy.
• At least five to seven years leading communications and marketing teams in a nonprofit setting.
• Excellent oral and written communication skills.
• Exceptional analytical skills and experience with marketing research and analytics.
• Demonstrated leadership and managerial skills, including staff development and project management.
• Ability to work collaboratively with diverse groups and commitment to anti-oppressive principles.

Nice-to-haves

• Familiarity with best practices in public relations and marketing research.
• Experience working on issues within an international context.
• Knowledge of AFSC approaches to social justice issues.

Benefits

• Comprehensive medical and hospitalization plan
• Term life, accident, and salary continuation insurances
• Defined benefit pension plan
• Fringe benefits
• Participation in unemployment and worker's compensation and social security