Chief of Staff, Analytics and Revenue Management

Invitation Homes - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

1,001-5,000 employees

Real Estate

About the position

As a Superintendent at Invitation Homes, you will oversee the full-cycle property rehab and turnover efforts, ensuring high-quality homes and excellent resident experiences. This role involves managing inspections, coordinating with contractors, and maintaining communication with the leasing team to facilitate smooth transitions for residents.

Responsibilities

• Conduct Pre Move-Out Visits with residents and document home conditions.
• Complete Resident Orientations for incoming residents, educating them on home systems and maintenance policies.
• Perform Move Out Inspections and create comprehensive scopes of work using budgeting programs.
• Oversee the rehab and turn process, ensuring work is completed correctly and on schedule.
• Communicate with the Leasing Team regarding completion delays affecting move-in dates.
• Ensure job site safety during project management visits.
• Negotiate repair terms with vendors and General Contractors.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• OSHA 10 certification (must be completed within 90 days for new hires).
• Minimum two years of project management experience managing multiple projects, budgets, timelines, and quality of work.
• General knowledge of residential construction including plumbing, electrical, mechanical, HVAC, drywall, and flooring.
• Experience negotiating with and managing contractors.
• Professional verbal and written communication skills.
• Comfortable using a tablet and general business applications (e.g. Outlook, Salesforce).
• Excellent customer service and interpersonal skills.
• Current driver's license and automobile insurance.
• Must provide basic hand and power tools.
• Ability to work regularly, including weekends and non-traditional holidays if needed.

Benefits

• Competitive pay and an annual bonus program for all associates.
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays.
• 401k with matching company contributions.
• Awesome work environment with casual dress.
• Team events and gatherings.
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.