Remitly - Seattle, WA

posted about 1 month ago

Full-time - Senior
Seattle, WA
1,001-5,000 employees
Credit Intermediation and Related Activities

About the position

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. We are looking for a highly motivated, analytical, and strategic individual for the role of a Chief of Staff (Business Operations), who is also resourceful, detail-oriented, and proactive in driving key initiatives across the organization. The role will report to the Chief Business Officer at Remitly and will serve as a trusted thought partner, playing a crucial role in ensuring the efficient operation and strategic alignment of the company's business initiatives. This role is responsible for owning the rhythm of the business, managing special projects sponsored by the Chief Business Officer, and facilitating cross-functional collaboration. This role involves a blend of strategic, analytical, and project management responsibilities. It is an exciting growth opportunity and an excellent training ground to grow into a future leadership role, with an opportunity to gain cross-functional experience rotating through potential roles or special projects within business management, partnerships, strategy, marketing, analytics, or corporate development.

Responsibilities

  • Accountable for owning the rhythm of the business and agenda of the meetings led by the Chief Business Officer.
  • Lead various aspects of the business meetings including providing insights and analysis to assist in strategic discussions and decision making, and tracking follow through.
  • Serve as a thought partner to the Chief Business Officer on key strategic initiatives; lead or support special projects, or initiatives, driving cross-functional collaboration and ensuring successful outcomes.
  • Provide decision-making support through analysis and recommendations.
  • Lead and support the development and execution of business plans.
  • Maintain and monitor business health scorecard on key performance metrics to track progress towards goals.
  • Evaluate market trends, competitive dynamics, and emerging opportunities to inform strategic decision-making.
  • Develop prioritization framework for strategic priorities, streamline cross-functional rituals to hold functional and business stakeholders accountable towards the outcomes.
  • Prepare reports, presentations, and briefing materials for executive meetings, leadership offsites and board presentations.

Requirements

  • 10+ years in business operations, business or general management, management consulting, investment banking, or a similar role, ideally within a fast-paced environment.
  • Bachelor's degree in engineering, science, analytics, or a related field; MBA or advanced degree preferred.
  • Strong data and analytical skills; ability to interpret and use data to drive decision making, proficiency in SQL or similar tools is highly desirable.
  • High emotional intelligence (EQ) with a proven ability to influence and collaborate with all levels of the organization.
  • Exceptional communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
  • Strong executive presence and strategic maturity.
  • Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
  • Strategic thinker with robust business acumen and financial analysis capabilities.
  • Entrepreneurial mindset with a proactive, problem-solving attitude.
  • Adaptable, with a strong sense of ownership and accountability in driving results.

Benefits

  • Flexible paid time off
  • Health, dental, and vision insurance
  • 401(k) plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education and travel benefits
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