Chief of Staff, Chief Product Office (CPO) - SVP

State Street Corporation - Boston, MA

Full-time - Senior

Boston, MA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Chief of Staff (CoS) for the Chief Product Office (CPO) plays a pivotal role in executing the CPO's strategy and enhancing its effectiveness, cultural attributes, and talent objectives. This position is responsible for the daily management of the Chief Product Office and serves as the central point for business management within the organization. Reporting directly to the Chief Product Officer, the CoS will engage in strategic planning, client engagement, and oversight of various functions to drive product strategy and execution across the organization.

Responsibilities

• Act as representative/proxy for the Chief Product Officer on necessary regional and global operating committees.
• Responsible for client engagement—planning, visits, presentations, and takeaways/follow-ups, including presenting Product strategy and roadmap to clients and internal forums.
• Primary responsibility for Product strategy and supporting the development of individual Product strategies.
• Engage in business level strategy planning, aligning to the overall strategies of the enterprise.
• Oversight of the CAO function, including monitoring the business investment portfolio and managing the CPO budget and expenses.
• Responsible for the Product Enablement team, including Vendor Lifecycle Management, Product Control, Billing, Project Management, and Process Engineering.
• Primary responsibility for the Product Advocacy team, partnering with stakeholders to drive successful execution.
• Support ad hoc, strategic, and tactical efforts by leading projects across multiple areas: risk, business strategy, transformation, and cross-functional initiatives.
• Work with senior management to identify and implement process changes.
• Key partner in developing a strong risk and control culture across all regions.
• Effectively manage a team, providing mentorship and professional development while ensuring quality deliverables.
• Build strong relationships across the Chief Product Officer's Leadership team and their leads.

Requirements

• Proven leader with effective analytical, interpersonal, written, and oral presentation skills.
• Demonstrated skills in problem identification and resolution in a complex setting.
• Results-focused individual with persistence and patience to drive results with various constituents.
• Ability to effectively partner with senior level staff and middle management to execute strategic objectives.
• Ability to detect emerging trends and recommend creative changes.
• Experience in creating executive and board level material, synthesizing complex content.
• Experienced project manager with the ability to handle multiple priorities.
• Effective at adapting to changes and pivoting as necessary.
• Strong networking skills to quickly find data and insights across the organization.
• Ability to manage multiple priorities while focusing on the most important deliverables.
• General business knowledge across all business lines.

Nice-to-haves

• CoS, CAO, or COO experience for a global organization preferable.

Benefits

• Generous medical care, insurance, and savings plans.
• Flexible Work Programs to match personal needs.
• Development programs and educational support to reach full potential.
• Paid volunteer days and matching gift programs.