Boston Medical Center - Boston, MA

posted 26 days ago

Full-time - Senior
Boston, MA
Hospitals

About the position

The Chief of Staff for Hospital Integration at Boston Medical Center Health System plays a pivotal role in enhancing hospital performance and integrating operations across the health system. This position involves collaborating with senior leadership to develop strategies that improve financial performance, quality of care, patient experience, and staff engagement. The Chief of Staff will lead transformational projects, engage with key stakeholders, and ensure alignment with the organization's goals, particularly in the first year of integration efforts.

Responsibilities

  • Lead teams across BMCHS and at the two entities to assess departmental performance based on quantitative and qualitative data.
  • Develop a vision for turnaround and improvement, building support for this vision and managing stakeholders towards successful implementation.
  • Manage multiple projects simultaneously while meeting key deadlines and deliverables.
  • Set comprehensive goals for performance and growth, ensuring teams at each entity achieve those goals.
  • Collect data across BMC's internal systems and conduct rigorous analysis to support decision-making.
  • Partner with IT teams to create solutions that support operations' analytics and workflow needs.
  • Establish and maintain Key Performance Indicators (KPIs) for all entities.
  • Evaluate performance by analyzing and interpreting data and metrics.
  • Support the SVP of Hospital Integration in identifying and pursuing expansion activities.
  • Provide oversight to project management for end-to-end implementation on strategic projects.
  • Support the SVP of Hospital Integration in developing business opportunities and setting strategy and goals.

Requirements

  • B.A. or B.S. from a four-year college or university, plus M.B.A, MPH or other advanced degree preferred.
  • At least 10 years of Chief of Staff experience or a senior role within hospital operations.
  • Experience developing and launching complex programs in a cross-functional environment.
  • Prior management consulting experience at a top-tier consulting firm.

Nice-to-haves

  • Experience in quantitative research.
  • Strong interpersonal skills to develop support and build teams from different hospital functions, vendors, and partners.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
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