Chief of Staff - Housing Stabilization

State of Massachusetts - Boston, MA

Part-time - Senior

Remote - Boston, MA

Executive, Legislative, and Other General Government Support

About the position

The Chief of Staff of Housing Stabilization will serve as a trusted advisor to the Undersecretary of Housing Stabilization, managing information flow and priorities within the Division of Housing Stabilization (DHS). This role is pivotal in ensuring alignment with strategic goals, overseeing communication and training for programmatic changes, and acting as the primary liaison with external stakeholders. The Chief of Staff will lead efforts to improve team communications, streamline operations, and support employee development, ultimately guiding the Division towards operational excellence and transformational change to reduce homelessness and ensure sustainable housing solutions.

Responsibilities

• Serve as a trusted advisor to the Undersecretary of Housing Stabilization.
• Manage the flow of information and priorities within the Division.
• Oversee communication and training for major programmatic changes.
• Coordinate with external stakeholders to ensure effective collaboration and partnership.
• Monitor and evaluate program outcomes and impacts, identifying areas for improvement.
• Support the resolution of escalated issues or conflicts within teams.
• Conduct research and analysis, preparing reports and presentations.
• Implement systems for tracking progress on key initiatives.

Requirements

• At least six years of professional experience in business administration, public administration, or related fields.
• Two years of experience in a supervisory or managerial capacity.
• Proven experience in leadership roles within the public sector.
• Experience working with State and Federal programs with complex regulations.
• Exceptional organizational skills and ability to manage information flow.
• Exceptional communication and interpersonal skills.
• Strategic thinker with the ability to analyze complex issues and develop innovative solutions.

Nice-to-haves

• Experience in program evaluation, performance management, or process improvement initiatives.
• Experience in housing assistance or social services.
• Demonstrated ability to thrive in a fast-paced, dynamic environment.

Benefits

• Comprehensive employee benefits package including health insurance, retirement plans, and professional development opportunities.