Chief of Staff - Market Leadership Advisor

$123,800 - $170,400/Yr

Humana - Washington, DC

Full-time - Senior

Remote - Washington, DC

Insurance Carriers and Related Activities

About the position

The Chief of Staff - Market Leadership Advisor at Humana is responsible for managing the development, operations, and results of a health plan, specifically focusing on the Northeast Region. This role involves ensuring that health plans meet or exceed corporate Medicare performance benchmarks while implementing strategic plans. The advisor serves as a primary resource for product design, maintains relationships with key stakeholders, and advises executives on functional strategies. The position requires independent judgment and decision-making on complex issues, collaboration with regional associates, and ownership of market product offerings.

Responsibilities

• Manage the development, operations, and results of a health plan.
• Ensure assigned health plans meet or exceed corporate Medicare performance benchmarks.
• Maintain relationships with key internal and external stakeholders within the region.
• Advise executives on developing functional strategies related to market and product specifics.
• Exercise independent judgment on complex issues regarding job duties and tasks.
• Collaborate with the Regional President to execute business reviews and strategy sessions.
• Develop and lead initiatives to expand market capability and profitability.
• Drive product initiatives in collaboration with Retail leadership.
• Take ownership of market product offerings and conduct competitive analysis.

Requirements

• Bachelor's degree
• 3+ years of program, project, and people leadership experience in a matrixed organization.
• Experience with organizational change leadership execution or project/program delivery.
• Familiarity with product management frameworks and product delivery.
• Ability to influence and collaborate at senior levels within the organization.
• Strong executive-level presentation and communication skills, both written and oral.
• Experience in developing working relationships within a highly matrixed business environment.
• Ability to analyze data and make informed recommendations.
• Experience working with sensitive and confidential information.

Nice-to-haves

• Master's degree
• Prior knowledge of Northeast Medicare products and competitive landscapes.
• Experience developing relationships with key stakeholders to improve the market.

Benefits

• Paid parental leave
• Health savings account
• Caregiver leave
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance
• Volunteer time off