Chief of Staff - Market Leadership Advisor

Humana - Trenton, NJ

Full-time - Mid Level

Remote - Trenton, NJ

Insurance Carriers and Related Activities

About the position

The Chief of Staff - Market Leadership Advisor at Humana is responsible for managing the development, operations, and results of a health plan within the Northeast Region. This role involves ensuring that health plans meet or exceed corporate Medicare performance benchmarks and implementing strategic plans. The advisor serves as a primary resource on product design, maintains relationships with key stakeholders, and advises executives on functional strategies. The position requires independent judgment and decision-making on complex issues, working closely with the Regional President to execute business reviews and strategy sessions.

Responsibilities

• Manage the development, operations, and results of a health plan.
• Ensure assigned health plans meet or exceed corporate Medicare performance benchmarks.
• Implement the strategic plan for the Northeast Region.
• Maintain relationships with key internal and external stakeholders.
• Advise executives on developing functional strategies related to market and product specifics.
• Develop and lead initiatives to expand market capability and respond to changing environments.
• Drive product initiatives in collaboration with Regional associates and Retail leadership.
• Take ownership of market product offerings and conduct competitive analysis.
• Partner with business partners for the bid process.

Requirements

• Bachelor's degree
• 3+ years of program, project, and people leadership experience in a matrixed organization.
• Experience with organizational change leadership execution or project/program delivery.
• Experience with product management frameworks and product delivery.
• Ability to influence and collaborate at senior levels within the organization.
• Strong consensus-building and communication skills, both written and oral.
• Experience developing working relationships in a highly matrixed business environment.
• Ability to analyze data and make informed recommendations.
• Experience handling sensitive and confidential information.
• Ability to travel up to 25%.

Nice-to-haves

• Master's degree
• Prior knowledge of Northeast Medicare products and competitive landscapes.
• Experience developing relationships with key stakeholders to improve the market.

Benefits

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Health Savings Accounts
• Flex Spending Accounts
• Life Insurance
• 401(k)
• PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time.