Chief of Staff -Marketing Strategy & Planning Director

Cloudflare - Austin, TX

Full-time - Senior

Austin, TX

Professional, Scientific, and Technical Services

About the position

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Responsibilities

• Drive key initiatives across the global Marketing team.
• Report to the CMO and own large-scale, cross-functional projects to operationalize key marketing initiatives.
• Work with Marketing leadership and other leaders across the company to drive the annual and quarterly planning process, weekly business reviews, and other go-to-market initiatives.
• Ensure key performance indicators are accurately measured and communicated.
• Run the strategic planning process using a data-driven approach, ensuring departmental goals are prioritized and investments are optimized.
• Drive continuous GTM alignment in partnership with Sales Operations, enabling the entire sales team.
• Coordinate and manage department program spend and headcount budgets in cooperation with finance business partners.
• Identify areas of strategic importance and engage the right people and data to focus executive time and attention on rapid resolution of thorny strategic problems.
• Design and execute initiatives that contribute to long-term operational excellence, ensuring key projects have clear milestones, success measures, and operational plans.
• Own the quarterly goal setting process and foster alignment across the marketing functions, ensuring progress and tracking towards goals.
• Create strong cross-functional relationships with key business partners across Marketing, Sales, Customer Success, Sales Operations, Product, and Finance.

Requirements

• 10-15+ years of experience in go-to-market function for a scaled, public Software/SaaS technology company; some prior experience in Marketing, such as product marketing / demand generation, and in a leadership role preferred.
• Exceptionally strong program management skills.
• Strong people development and leadership skills; able to manage multiple extended or virtual teams and influence across the organization.
• Collaborative team player who also knows how to 'get things done'.
• Executive-level written and visual presentation skills.
• Knowledgeable about how a broad marketing team operates: from Product Marketing to Growth Marketing to Partner Marketing to Marketing Operations.
• Domain and industry experience in SaaS, cloud, networking, and/or security.
• Full-stack program management experience: able to dig in and figure out the details, yet roll it all up to an easy to understand team and executive level.
• Ability to connect the dots between functions and processes in terms of broader business implications, including tactical, strategic, and enterprise dependencies, with an awareness of the up/downstream requirements.
• Strong financial modeling capabilities and advanced/expert user of spreadsheets to manage and process large data sets.
• Able to provide clear, concise, transparent, and insightful communication to the team, executives, and a diverse set of stakeholders.
• BS/BA degree in Marketing, Business, Finance, Engineering, or related field (MBA highly preferred).