Chief of Staff, Product Management Claims

$143,000 - $224,000/Yr

Geico - Washington, DC

Full-time - Senior

Washington, DC

Insurance Carriers and Related Activities

About the position

The Chief of Staff for the GEICO Claims Product Management Organization will play a pivotal role in supporting the VP of Product Management by ensuring the effective execution of strategic priorities, enhancing operational efficiency, and promoting cross-functional collaboration. This position involves overseeing critical projects, acting as a trusted advisor, and scaling the team's impact within the organization.

Responsibilities

• Partner with the VP of Product Management to define and execute the strategic roadmap for Claims, ensuring alignment with organizational goals.
• Design, implement, and optimize internal processes and workflows to improve efficiency and productivity.
• Act as a liaison between the Product Management, Claims, and other departments, ensuring alignment and seamless communication across teams.
• Prepare executive-level presentations, reports, and updates for key stakeholders, including C-suite leadership.
• Oversee and manage strategic initiatives and special projects across the Claims organization, ensuring timely completion and desired outcomes.
• Support the development of the Claims Product Management team by identifying areas for improvement and growth.
• Provide the VP with data-driven insights, prepare for meetings, and help prioritize impactful decisions.
• Build and maintain relationships with key internal and external stakeholders, ensuring effective communication and clear expectations.
• Oversee resource allocation within the Product Management team to ensure optimal use of personnel and tools.

Requirements

• Bachelor's degree in Business, Management, or a related field (MBA preferred).
• 5+ years of experience in product management, strategy, or business operations in a fast-paced environment, preferably within the insurance or financial services industry.
• Proven experience working in a senior leadership or Chief of Staff role.
• Strong organizational and project management skills, with the ability to manage multiple priorities and complex projects.
• Excellent communication skills, with a demonstrated ability to influence cross-functional teams and drive strategic initiatives.
• Highly analytical with a strong business acumen and problem-solving skills.
• Ability to work under pressure and navigate ambiguity in a dynamic environment.
• Leadership and team development experience, with a passion for mentoring and growing talent.

Nice-to-haves

• Experience within claims, insurance, or a highly regulated industry.
• Familiarity with product management principles, agile methodologies, and working in cross-functional teams.
• Understanding of no-code or low-code platforms, claims transformation, and digital product innovation.

Benefits

• Premier Medical, Dental and Vision Insurance with no waiting period
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures