Chief of Staff, SaaS Technology Services (Remote or hybrid-NYC or TX)

Nfp - Washington, DC

Full-time - Senior

Washington, DC

Food Services and Drinking Places

About the position

The Chief of Staff at Fieldtech is a pivotal senior-level role designed to support the senior leadership team in executing the company's vision, strategy, and goals. This position acts as a crucial liaison between senior leadership and both internal and external stakeholders, ensuring effective communication and collaboration across various functions. The Chief of Staff will manage cross-functional projects and initiatives that align with the company's strategic objectives, overseeing the financial and operational performance while ensuring compliance with relevant regulations and policies. This role is integral to the company's efforts to modernize the insurance industry by transforming complex, labor-intensive workflows into streamlined, efficient processes. In this role, the Chief of Staff will assist leadership in preparing for and facilitating meetings, presentations, and communications, ensuring that all action items are tracked and completed. The ideal candidate will possess strong project management skills, excellent communication abilities, and a keen intuition for navigating software and technical solutions. A proven track record of providing clarity, taking decisive action, and collaborating effectively with diverse teams is essential. As a member of the executive team, the Chief of Staff will play a significant role in shaping the company's culture and driving its mission forward. Fieldtech is a remote-friendly company, with opportunities for team members to work from the core NYC office or the satellite office in Austin, TX. The ability to collaborate across geographies is vital, as the company supports a distributed workforce. This position is not only about managing projects but also about fostering relationships and ensuring that the company's strategic initiatives are executed effectively and efficiently.

Responsibilities

• Manage and coordinate cross-functional projects and initiatives that align with the company's vision, strategy, and goals.
• Monitor and report on the financial and operational performance of the company and provide insights and recommendations for improvement.
• Ensure compliance with relevant regulations and policies and manage risk and issues escalation.
• Act as a liaison between senior leadership and the internal and external stakeholders and build and maintain positive relationships.
• Take a strategic approach in preparing for and facilitating meetings, presentations, and communications, and ensure follow-up and that action items are completed.
• Conduct research, analysis, and benchmarking on industry trends, best practices, and opportunities.
• Support senior leadership in developing and executing the company culture.

Requirements

• Strong project management skills with a proven track record of managing complex initiatives.
• Excellent communication skills, both verbal and written, to effectively liaise with stakeholders.
• Proficiency in software navigation and technical solutions relevant to the industry.
• Ability to provide clarity and take decisive action in a fast-paced environment.
• Attention to detail and a collaborative mindset to work with diverse teams.

Nice-to-haves

• Experience in the SaaS industry or financial services sector.
• Familiarity with compliance regulations and risk management practices.
• Previous experience in a Chief of Staff or similar strategic role.

Benefits

• Remote-friendly work environment with options for hybrid work in NYC or TX.
• Opportunities for professional development and career growth.
• Access to a supportive and inclusive company culture.