Chief of Staff to Commercial (Senior Director)

Byheart - New York, NY

Full-time - Senior

New York, NY

Real Estate

About the position

As the Chief of Staff to Commercial, you will serve as a key business partner to the President & Co-Founder, facilitating cross-functional collaboration to drive key commercial initiatives. This role involves owning strategic opportunities, managing operational activities, and ensuring effective communication across the organization. You will play a critical role in the strategic and operational cadence of the business, acting as a trusted thought-partner to the founders and senior leadership team.

Responsibilities

• Drive timelines, key critical touchpoints and set business goals across commercial, working closely with leaders to run commercial planning and setting expectations for each leader.
• Manage key commercial meetings: prepare agendas and pre-reads, help run conversations, take notes, and implement action items.
• Support execution against 2024 strategic plan with regards to all commercial objectives and initiatives.
• Participate in key external meetings to identify new strategic opportunities that drive commercial business goals.
• Support President with outreach for key partners, advisors, and new strategic opportunities, draft succinct emails on behalf of President.
• Prepare impactful materials in line with brand design, and alongside commercial leaders, such as presentations, roadmaps, and project trackers.
• Develop commercial team offsite agendas and materials, in partnership with omnichannel leaders.
• Create dashboards to hold team accountable to metrics.
• Actively manage and ensure that President's priorities are executed on; regularly revisit priorities, and support preparation for President's weekly directs' meetings.
• Partner closely with the Director of Business Operations to maintain a consistent business rhythm for all areas of the organization, including planning cycles, reporting, meeting cadence, and monthly business review meetings.
• Identify ways to streamline the operating mechanism to drive both accountability and efficiency.
• Manage the strategy, planning, and execution of company-wide business updates and meetings.
• Help drive short- and long-term strategic initiatives through proactive cross functional outreach working with R&D, commercial, operations, legal, HR, and finance.
• Draft proposals and communications for the senior leadership team, and other internal/external stakeholders, creating engaging and informative presentation decks with an emphasis on clear content and data to maximize impact.
• Own and drive ad-hoc projects that the Corporate-Executive department is directly responsible for, including identifying the work to be done, scoping, socializing, and working cross functionally to execute on the work.
• Assist in budget planning, resource allocation, and governing expense budgets throughout the year for the Corporate Executive Department.
• Identify areas for continual improvement, optimization and efficiencies to support scalable growth of the company, and drive prioritization of key projects, protecting founder time.
• Draft and maintain key company materials such as overview decks.

Requirements

• Bachelors' Degree from accredited university with a focus on Business or Project Management; MBA or Advanced Degree preferred.
• 10-12+ years of experience in project and/or business management supporting executive teams, experience in CPG and/or omnichannel businesses preferred, and/or management consulting background.
• Excellent verbal and written communicator, with a tendency to overcommunicate.
• Strong presentation skills, with expertise in PowerPoint preparation and basic design skills.
• Data driven, analytical, and possess incredible attention to detail.
• Strategic thinker with a deep love for process, capable of designing efficient and effective processes to achieve goals.
• Strong business and financial acumen, with the ability to think strategically and operationalize initiatives through exceptional process, project management, and execution skills.
• Professional maturity to work with exceptional judgment/discretion and build trust and credibility across all levels of the organization.
• Proven success in partnering, collaborating, and influencing across groups and at all levels of the organization.
• Energetic, flexible, collaborative, and proactive; a team leader who can positively impact strategic and tactical initiatives.
• Proactive self-starter with the ability to make decisions in a fast-paced, changing environment and anticipate future needs.
• Incredibly organized, with a preference for creating and checking off to-do lists.

Benefits

• Discretionary performance-based annual cash bonus
• Participation in the company's equity program
• Robust medical, dental, and vision benefits
• Retirement benefits