Chief of Staff to COO

$65,000 - $85,000/Yr

Unclassified - Minneapolis, MN

Full-time - Mid Level

Minneapolis, MN

1,001-5,000 employees

About the position

The Chief of Staff will play a pivotal role in enhancing the operational excellence of SSA by collaborating closely with the COO, CEO, and President on high-impact projects. This position is integral to the company's growth and efficiency, focusing on data analysis, process improvement, and project management within the scientific instrument sector.

Responsibilities

• Collect, analyze, and interpret data related to operational processes to identify inefficiencies and opportunities for improvement.
• Create, modify, and update customer reports using advanced Excel tools (macros, complex formulas, etc.).
• Prepare detailed dashboards on operational performance metrics, including KPIs and trend analysis.
• Create and manage a dynamic customer asset database in Excel.
• Support other operations projects from start to finish that could involve operating processes, quality, scheduling, remodeling or changing facilities, customer relations, IT integration, and other tasks.
• Support COO, CEO, President, and other c-suite members on ad-hoc high impact projects.

Requirements

• Bachelor's Degree, ideally in engineering or finance.