Chief of Staff to the Chief Brand Officer

Chewy - Plantation, FL

Full-time - Senior

Plantation, FL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Chewy is seeking a Chief of Staff to support the Chief Brand Officer, focusing on strategic project management and operational excellence within the Marketing organization. This role involves building cross-functional relationships, driving significant impact, and refining processes to enhance Chewy's position as a leading destination for pet parents and partners. The ideal candidate will be a problem solver with a strong business acumen, capable of navigating fast-paced environments and leading initiatives that align with the company's vision.

Responsibilities

• Serve as a trusted advisor to the Chief Brand Officer, providing high-level strategic support.
• Coordinate cross-functional projects and initiatives, ensuring alignment with company priorities and timelines.
• Operationalize marketing strategy by aligning the organization against articulated objectives and improving processes for effective partnership.
• Identify the right teams, drive collaboration across organizations, and implement processes to seize potential opportunities.
• Work with Finance and analytics teams to connect across departments.
• Build positive relationships across the organization and with external partners.
• Attend meetings and participate in projects on behalf of the Chief Brand Officer, handling pre-work and facilitating meetings.
• Coordinate and prioritize critical issues to facilitate efficient leadership decision-making.

Requirements

• Bachelor's degree in business or related field.
• 10+ years of work experience.
• Familiarity with Marketing strategy and operations.
• Solid track record of getting things done from strategy to delivery.
• Strong written and verbal presentation skills.
• Exceptional ability to work efficiently and cross-functionally.
• Demonstrate a data-driven approach to problem-solving and prioritization.
• Ability to proactively identify future business needs and actualize plans in response.
• Operational role in tech and corporate environments.

Nice-to-haves

• MBA or advanced degree.
• Consulting experience in retail or e-commerce.