Chief of Staff to the Chief Brand Officer

Chewy - Plantation, FL

Full-time - Senior

Plantation, FL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Chief of Staff to the Chief Brand Officer at Chewy is a strategic leadership role focused on enhancing the effectiveness of the Marketing organization. This position involves building strong cross-functional relationships, driving significant impact through strategic projects, and operationalizing marketing strategies to ensure alignment with company objectives. The role requires a blend of business acumen, operational expertise, and the ability to navigate complex interpersonal dynamics within a fast-paced environment.

Responsibilities

• Serve as a trusted advisor to the Chief Brand Officer, providing high-level strategic support.
• Coordinate cross-functional projects and initiatives, ensuring alignment with company priorities, brand team priorities, and timelines.
• Operationalize marketing strategy by aligning the organization against articulated objectives, streamline and improve processes for effective partnership, and identify gaps in systems.
• Identify the right teams, drive collaboration across organizations, implement processes, and get in front of potential opportunities.
• Work with Finance relationships and analytics teams to connect across department-wide initiatives.
• Build positive relationships across the organization and externally with outside partners and third parties.
• Attend meetings and participate in projects with, or on behalf of the Chief Brand Officer; handle pre-work, coordinate results, facilitate meetings; and drive accountability for follow-through following those meetings.
• Coordinate and prioritize critical issues and information to facilitate efficient leadership (VP) decision-making.

Requirements

• Bachelor's degree in business or related field
• 10+ years of work experience
• Familiarity with Marketing strategy and operations
• Solid track record of getting things done from strategy to delivery
• Strong written and verbal presentation skills
• Exceptional ability to work efficiently and cross-functionally
• Demonstrate a data-driven approach to problem-solving and prioritization
• Ability to proactively identify future business needs and actualize plans in response
• Operational role in tech and corporate environments

Nice-to-haves

• MBA or advanced degree
• Consulting experience in retail or e-commerce