Chief Of Staff

$128,310 - $171,080/Yr

Lumen Technologies - Augusta, ME

Full-time - Senior

Augusta, ME

Telecommunications

About the position

The Chief of Staff (CoS) at Lumen plays a crucial role in supporting the Senior Executive by ensuring that they can effectively execute their priorities. This position involves acting as a strategic advisor, problem solver, and facilitator, helping to streamline activities and manage the leader's time in alignment with organizational goals. The CoS fosters a culture of collaboration and innovation, guiding the organization towards achieving its objectives.

Responsibilities

• Define and execute direct and extended staff meeting agendas, including town halls and management meetings.
• Ensure the Executive is thoroughly prepared for all external and large internal meetings, managing necessary prep calls and consolidating prep information.
• Partner with HR on workforce planning, location strategy, org structure management, and people metrics.
• Lead or support strategic initiatives and projects that span across the organization or involve multiple departments.
• Identify and resolve issues and conflicts that arise within the organization or affect the leader's agenda.
• Provide coaching, mentoring, and guidance to the leader's direct reports and other staff members.
• Monitor and evaluate the performance and progress of the organization and the leader's goals and objectives.
• Coordinate and manage organizational goals and objectives.
• Coordinate employee recognition and culture efforts.
• Partner with the Executive Assistant to coordinate the Executive's time aligned to internal and external priorities.

Requirements

• Proven track record of success in an operational role translating executive priorities into actionable plans.
• Executive presence and excellent communication skills.
• Ability to navigate complex stakeholder management situations.
• Attention to detail across a broad range of contexts and topics.
• Experience with Business Operations and Planning, Business Transformation, and/or Management Consulting is a plus.
• 5+ years' experience in a similar role with a Bachelor's degree.
• Advanced PowerPoint, Excel, and Word skills.

Nice-to-haves

• Experience with Business Operations and Planning, Business Transformation, and/or Management Consulting.

Benefits

• Health insurance coverage
• Life insurance coverage
• Paid holidays
• Paid time off (PTO)
• Employee discounts
• Professional development opportunities
• Flexible scheduling options