Chief of Staff

Verse Medical - New York, NY

Full-time - Mid Level

New York, NY

Health and Personal Care Retailers

About the position

We're hiring a highly analytical and detail-oriented Chief of Staff to partner closely with our CEO in driving the company's most critical initiatives and ensuring operational excellence. This role is pivotal in ensuring our leadership team is laser-focused on high-impact priorities and that the organization runs smoothly and efficiently. The Chief of Staff will have a bird's-eye view of the entire company, serving as a key advisor, operational executor, and problem-solver for the CEO.

Responsibilities

• Summarize & prepare materials for various leadership meetings, reviewing closely with the founder.
• Identify areas where the CEO should be spending time based on analytics & meeting summaries.
• Track progress on major company projects and initiatives, ensuring deadlines are met and blockers are addressed.
• Maintain a system for escalating brewing issues to leadership promptly.
• Conduct fact-finding investigations in specific areas and prepare comprehensive reports & recommendations.
• Dive into analytics and reporting to uncover insights and make recommendations for improvement.
• Act as a gatekeeper for the CEO, ensuring time and energy are focused on the most critical priorities.
• Eventually, represent the CEO in meetings as necessary and ensure their directives are executed effectively.
• Drive operational improvements across the company, ensuring processes are effective and scalable.
• Manage follow-up on deadlines and commitments with internal teams to ensure accountability.
• Serve as the CEO's 'audit' function, providing an objective view of organizational health and execution.
• Run operational aspects of the CEO's role, taking on tasks and projects end-to-end as needed.

Requirements

• Strong Work Ethic: Regularly requires 55-60 hours a week, with weekend (primarily Sunday) work as necessary.
• Analytical Excellence: Highly skilled in data analysis and able to synthesize complex information into actionable insights. Requires SQL knowledge or strong willingness to learn.
• Detail-Oriented: Exceptional organizational skills with a process-driven mindset. Consistently defect-free work is critical.
• Problem-Solving: Ability to identify issues and propose solutions independently.
• Communication: Excellent verbal and written communication skills; able to represent the CEO effectively in various forums.
• Able to work in-person 5 days a week in our NYC office.

Nice-to-haves

• Technical Background (Preferred): Studied something technical (e.g. computer science, math, engineering, etc.).

Benefits

• Equal opportunity employer.
• Commitment to providing a positive interview experience for every candidate.