Chief of Staff

Full-time - Mid Level

About the position

Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. As Chief of Staff, you’ll be the right hand to our leadership team—helping navigate the complexities of a high-growth startup. In this high-impact role, you’ll help drive forward our most critical priorities, work across every division of the company to streamline operations, and ensure that cross-functional initiatives move from idea to reality. This is an ideal role for someone who thrives in an ultra fast-paced, high-growth environment, enjoys solving complex problems, and is eager to make a direct impact on company trajectory.

Responsibilities

• Partner with the executive team to define and operationalize strategic objectives
• Lead and oversee cross-functional initiatives to ensure timely, high-quality execution
• Drive accountability by establishing clear goals, timelines, and reporting processes
• Identify and resolve organizational bottlenecks and inefficiencies
• Coordinate high-impact projects that span multiple teams and stakeholders
• Ensure consistent, transparent communication between leadership and the broader team

Requirements

• Previously served in a Chief of Staff (or senior operations) role
• Ability to make sense of complex problems and turn them into clear, actionable plans
• Systems thinker who can see the big picture and dive deep to get things done
• Naturally curious, proactive, and loves asking 'why' until things make sense
• Clear communication skills, whether drafting a strategy document, running a meeting, or chatting one-on-one
• Thrives in fast-paced, sometimes ambiguous environments and knows how to bring order to chaos
• Trustworthy and reliable in figuring things out and following through

Nice-to-haves

• An MBA or background in strategy, operations, or product

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events