Chief of Staff

SCAN Health Plan - Long Beach, CA

Full-time - Senior

Long Beach, CA

Ambulatory Health Care Services

About the position

The Chief of Staff at SCAN Health Plan plays a pivotal role in managing the office of the assigned division, supporting the Executive/C-suite in executing division strategy and operations. This position serves as a strategic advisor, ensuring alignment among leaders on core tasks and messaging, while facilitating cross-departmental partnerships to drive strategic initiatives. The Chief of Staff is responsible for problem-solving, mediating disputes, and enhancing communication frameworks to connect the Executive/C-suite with stakeholders, ultimately contributing to the organization's mission of improving senior healthcare.

Responsibilities

• Lead strategic initiatives aligned with Executive Leadership's mission requiring cross-department partnership.
• Act as the point of contact for Executive Leadership to align senior leaders.
• Guide leaders across departments to enhance decision-making processes for the Executive/C-suite.
• Address business issues proactively before they reach the Executive/C-suite.
• Support the Executive/C-suite in building relationships with employees, members, and community partners.
• Provide a communication framework linking the Executive/C-suite with stakeholders.
• Represent the Executive/C-suite at meetings and events.
• Prepare and deliver communications on behalf of the Executive/C-suite.
• Consult with senior leadership to prioritize business strategies.
• Facilitate strategic planning and policy development processes.
• Oversee research and analysis of business issues to support executive decision-making.
• Manage cross-functional projects, bringing together stakeholders and resources to achieve results.
• Advise the Executive/C-suite on significant business matters and opportunities.
• Coordinate and perform special projects as needed.
• Recruit, select, orient, and train staff, maintaining a safe work environment.

Requirements

• Bachelor's Degree or equivalent experience; Graduate or Advanced Degree preferred.
• 10+ years of experience in Managed Care with increasing management responsibility in healthcare.
• Demonstrated expertise in executive-level management and leadership.
• Strong strategic thinking and planning capabilities for short and long-range goals.
• Excellent project management skills with experience in large or long-term projects.
• Strong problem-solving skills with creative solutions for ambiguous issues.
• Highly developed oral and written communication skills; strong presentation skills.
• Strong understanding of systems in a managed care setting.

Nice-to-haves

• Experience in healthcare policy development.
• Familiarity with regulatory compliance in managed care.

Benefits

• 401(k) matching
• Paid holidays
• Paid time off
• Tuition reimbursement
• Wellness program