Chief of Staff

$103,026 - $133,630/Yr

City of New York - New York, NY

Full-time - Mid Level

New York, NY

Executive, Legislative, and Other General Government Support

About the position

The Chief of Staff for the Division of Prevention Services (DPS) at the Administration for Children's Services (ACS) plays a crucial role in enhancing the safety and well-being of children and families through strategic initiatives and collaborative program management. This position involves overseeing daily operations, managing communication between the executive team and staff, and ensuring high-quality service delivery in alignment with ACS standards. The Chief of Staff will report directly to the Deputy Commissioner and will be instrumental in driving program initiatives that promote racial equity and social justice.

Responsibilities

• Serve as the primary liaison with intercity agency partners and provide day-to-day supervision, guidance, and coaching for up to 5 program officers.
• Oversee the contract management functions for a portfolio of programs, including review and approval of budgets and invoices.
• Serve as liaison with staff, executives, senior leaders, and CEO regarding company climate, employee well-being, project updates, proposals, and planning.
• Assist human resources with new hires, including documentation and onboarding, and collaborate to address and resolve staff concerns.
• Oversee daily operations in collaboration with senior leaders, managing calendars, correspondence, and event planning.
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with communications preparation.
• Develop a strategy for contracting, budget review, and data metrics collection in partnership with various ACS Divisions.
• Promote integration and coordination of high-quality services delivered to families in collaboration with external trainers and ACS' Division of Policy, Planning, and Measurement.
• Drive program initiatives that promote equity, accessibility, and economic mobility, ensuring families are at the center of decision making.
• Prepare documents, make presentations, and facilitate meetings with key stakeholders.

Requirements

• Current employee of the Administration for Children's Services.
• A master's degree in an appropriate field of physical, biological, environmental, or social science.
• At least two years of experience in a responsible supervisory, administrative, or research capacity in the appropriate field.

Nice-to-haves

• Excellent written and verbal communication skills.
• Professional and responsive in interactions with external stakeholders.
• Flexibility and openness to new ideas and challenges.
• Deep commitment to social justice and anti-racist practices.
• Familiarity with reviewing and analyzing program budgets and invoices.
• Experience in working with data and research to improve programs.
• Reflective thinker with experience in conducting systems analysis.
• Knowledge of child welfare, especially prevention services.
• Familiarity with research-informed case practice frameworks.
• Successful communicator comfortable speaking to large audiences.

Benefits

• Public Service Loan Forgiveness eligibility.
• New York City residency requirement flexibility for long-term city employees.