Chief of Staff

$55,000 - $100,000/Yr

DaVita - Denver, CO

Full-time - Senior

Denver, CO

Ambulatory Health Care Services

About the position

The Chief of Staff to the Chief Operating Officer (COO) at DaVita plays a crucial role in supporting the COO and the Palmer team by driving strategic planning, management processes, and business communications. This position involves synthesizing information to aid decision-making, facilitating leadership alignment, and effectively communicating operational strategies across the organization. The role is hybrid, based in Denver, and requires a proactive approach to improving healthcare systems through collaboration and strategic initiatives.

Responsibilities

• Support the Chief Operating Officer in crafting and executing on strategic initiatives.
• Organize core operating efforts and drive collaboration across lanes.
• Support internal/external communication by helping to craft and deliver key messages.
• Highlight management process gaps or improvement opportunities, then implement solutions.
• Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership.
• Collaborate across teams to perform analyses and synthesize results.
• Support in the development and improvement of a top performing operations leadership team.
• Work across operational and innovation teams to advance best-in-class capabilities in the market.
• Regularly apprise the COO of project status and variations from schedule or scope.
• Manage and drive strategic and operational initiatives in collaboration with other teams.
• Structure ambiguous problems into clear workstreams and drive execution.
• Develop and communicate project scope, timeline, plan, resource requirements, and assumptions.
• Create, implement, and drive adoption of processes and solutions to further clinical and business outcomes.
• Communicate project status updates and needs to senior leadership; prepare, report, and manage against targets/goals including scope, schedule, metrics, and revenue.
• Scope, plan and execute multiple, often quick-turnaround projects with minimal assistance.
• Design, implement and administer operating strategies - with an ability to allocate resources and time in a manner commensurate with expected value.
• Present ideas for special projects that might facilitate the COO's/leadership's objectives.

Requirements

• Bachelor's Degree required, MBA or graduate degree preferred.
• At least 7 years of experience in a strategic or operational leadership role.
• A minimum of 2 years of project management experience.
• Advanced proficiency in MS Word, Excel, PowerPoint required.
• Prior experience in healthcare services and/or working with payors, physician networks, value-based care models, and/or integrated care models preferred.

Nice-to-haves

• Interest and curiosity in a broad array of topics and issues.
• Confidence to work effectively with senior teammates.
• Resourcefulness—the ability to find and implement effective solutions despite time or resource constraints.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching