Chief of Staff

$150,000 - $200,000/Yr

Parade.Com - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Administrative and Support Services

About the position

The Chief of Staff at Parade will support the CEO and senior leadership team by providing strategic partnership and operational excellence. This role is crucial for managing complex business challenges in a fast-paced, high-growth environment, focusing on project management, organizational development, and performance management.

Responsibilities

• Act as a strategic partner to the CEO and senior leadership team, providing high-level support on critical business decisions and initiatives.
• Collaborate closely with all members of the senior leadership team to align operations across departments with overall business objectives.
• Develop and implement cross-functional projects to drive company growth and efficiency.
• Manage special projects as assigned by the CEO and other senior leaders.
• Oversee day-to-day operations, ensuring smooth functioning across all departments.
• Identify and implement process improvements to enhance organizational efficiency.
• Coordinate with department heads to streamline operations and resolve cross-functional challenges.
• Manage key vendor relationships and contracts.
• Develop and maintain operational policies and procedures.
• Implement and oversee quality control systems.
• Lead and coordinate major company initiatives and projects.
• Develop project timelines, allocate resources, and monitor progress.
• Identify potential roadblocks and develop mitigation strategies.
• Ensure projects are delivered on time, within scope, and within budget.
• Develop and track key performance indicators (KPIs) across all departments.
• Prepare comprehensive reports on operational performance for the executive team and board.
• Analyze operational data to identify trends and areas for improvement.
• Implement data-driven decision-making processes across the organization.
• Work with HR to develop and implement strategies for talent acquisition and retention.
• Assist in creating and maintaining a positive company culture.
• Facilitate cross-departmental communication and collaboration.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred.
• 6+ years of experience in operations management or a similar role.
• Experience in a high-growth tech startup environment.
• Strong understanding of the freight and logistics industry preferred.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal abilities.
• Proven track record of managing complex projects and driving results.
• Ability to work in a fast-paced, dynamic environment with changing priorities.
• Proficiency in project management tools and data analysis software.

Nice-to-haves

• Experience in the freight and logistics industry.
• Familiarity with project management tools and data analysis software.

Benefits

• Competitive salary range of $150,000 - $200,000 per year.
• Opportunity to work in a high-growth tech startup environment.
• Participation in shaping the future of freight technology.
• Inclusive and respectful work environment.