Chief of Staff

Vanguard - Newtown Square, PA

Full-time

Hybrid - Newtown Square, PA

Funds, Trusts, and Other Financial Vehicles

About the position

FAS Marketing is on a mission to revolutionize the client experience, becoming even more client-centric and outcome-driven. We're building on our strengths-quality content, thought leadership, and product expertise-to create unparalleled client journeys. So, who's the driving force behind it all? Meet the Marketing Chief of Staff (CoS). Part air-traffic control expert, part super-hero, the CoS sits on the FAS Marketing Leadership team and reports directly to the divisional CMO. As the Marketing Chief of Staff, you will play a pivotal role on the team, partnering with the CMO to shape and execute the department's strategy and supporting the Leadership Team to develop and progress business objectives/KRs. You will have direct ownership of maintaining and providing regular updates on FAS Marketing goal setting/OKRs, dashboards, and reporting, managing the ongoing operating rhythm for the FAS Marketing Team, leading communications architecture for the organization, and taking on sub-division-wide special projects.

Responsibilities

• Orchestrate business planning for both the FAS and Marketing sides of FAS Marketing.
• Own the FAS Marketing OKR dashboard reporting process.
• Manage the FAS Marketing budget and headcount plan.
• Act as the project manager for the FAS Marketing Leadership Team.
• Engage with critical business partners in both FAS and Marketing.
• Manage weekly FAS Marketing Leadership Team communication to Crew.
• Project manage cross divisional, high stakes special initiatives.
• Organize FAS Marketing leadership Offsites, Townhalls, Extended Leadership Team meetings, and Lunch & Learns.
• Sponsor the FAS Fun Committee.

Requirements

• Minimum of three years related work experience.
• Undergraduate degree or equivalent combination of training and experience.

Nice-to-haves

• Pro-active: Seeks creative, proactive ways to add value.
• Thoughtful planner: Expert planner with strong organizational skills.
• Confidence with ambiguity: Can define success and work backwards to identify milestones.
• Strong communication skills: Ability to see the bigger picture while managing tactical changes.

Benefits

• Opportunities to work alongside sophisticated, tenured Vanguard leaders.
• Development of tangible and intangible skill sets.
• Investment in long-term success and passion projects.