Chief of Staff

Doma Technologies - Austin, TX

Full-time

Austin, TX

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Doma Technology is looking for a Chief of Staff to support the executive team in driving high-impact projects and initiatives that enhance growth and operational efficiency. This role involves managing relationships with key business partners, overseeing contract negotiations, and supporting the company's long-term business strategy. The Chief of Staff will collaborate across various departments to ensure smooth service delivery and alignment with company objectives.

Responsibilities

• Support the executive team in driving special projects focused on new business development, partnerships, strategic product forecasting, and market positioning.
• Oversee relationships with back-office service providers to ensure high-quality service delivery, accurate billing, and continuous improvement.
• Manage vendor relationships, vendor contracts, due diligence processes, and ensure alignment with business goals.
• Oversee corporate support services and ensure smooth transitions from shared services models to separate systems when necessary.
• Lead the planning and execution of company-wide events (e.g., all-hands meetings, off-sites) ensuring alignment with business culture and goals.
• Develop and maintain business continuity plans, ensuring preparedness for various scenarios that could impact operations.
• Collaborate with cross-functional teams to develop and manage product strategies that align with market trends and business objectives.
• Assist with company updates, and web maintenance, ensuring the online presence accurately reflects the company's brand and services.

Requirements

• 5-7 years of experience in business operations, strategy, or a similar role within a fast-paced, growing company.
• Proven ability to manage complex projects and initiatives, with a focus on delivering high-quality results.
• Demonstrated success in tackling ambiguous problems, with the ability to provide structure and drive solutions forward.
• Exceptional verbal and written communication skills with the ability to influence stakeholders at all levels.
• Strong attention to detail, ability to juggle multiple tasks, and consistently meet deadlines.
• Experience managing relationships with vendors, partners, and service providers to ensure seamless operations.
• Proficiency in Microsoft Office suite and familiarity with project management software.
• Team player with a consultative approach to leadership, fostering strong partnerships with internal and external stakeholders.

Nice-to-haves

• Familiarity with corporate governance, insurance, or regulatory compliance matters.
• Experience in a tech or startup environment, particularly in a leadership capacity.
• Experience with title insurance, real estate, or related fields.