Chief of Staff

Llc Flow - Miami, FL

Full-time - Senior

Miami, FL

Machinery Manufacturing

About the position

The Chief of Staff at Flow will play a pivotal role in shaping the strategic direction and operational initiatives of the company. This position is designed for a highly skilled individual who can manage high-priority projects, support analytical needs, and ensure cross-functional alignment within the organization. The Chief of Staff will work closely with the operations leadership team to drive critical projects, improve processes, and enhance communication strategies, ultimately contributing to the company's mission of creating superior living environments for residents.

Responsibilities

• Contribute to the strategic direction and prioritization of broader company goals.
• Operate as a key operations team member, assisting to manage and drive strategic and operational initiatives.
• Support the growing analytical needs of the business.
• Serve as a subject matter expert, handling inquiries and developing action plans to address them.
• Assist with the preparation and dissemination of communications.
• Lead various high-priority strategic projects, ensuring cross-functional alignment and accountability.
• Drive critical projects to ensure team alignment, clear accountability, and timely execution of high-quality deliverables.
• Translate high-level business priorities into clear and simple initiatives that achieve KPIs tied to company goals.
• Create tools and templates to take the administrative burden off the on-site teams and to better communicate strategies and performance to executive leadership.
• Partner with business leaders to provide data insights into business operations, financial performance, and staffing metrics.
• Identify bottlenecks in workflows/processes and construct/execute action plans to alleviate these pain points.
• Review, design, and execute improvements to org structure.
• Find knowledge and skills gaps and help address them.
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
• Serve as liaison between staff, executives, leaders, and Head of Operations regarding company environment, employee well-being, project updates, proposals, and planning.

Requirements

• Bachelor's degree or equivalent work experience required.
• 3+ years' investment banking, consulting, or high-growth startup experience preferred.
• Advanced analytics skills and excellent oral presentation skills required.
• Exceptional ability to convey complex concepts, findings, and strategies in written form.
• Experience with data analysis.
• Experience with budget management.
• Strong project reporting skills, with a focus on interdepartmental communication.

Benefits

• Commuter assistance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance