Chief of Staff

Relentless Awareness - New York, NY

Full-time - Mid Level

New York, NY

Telecommunications

About the position

The Chief of Staff at Relentless is a strategic and detail-oriented role that supports the executive team by organizing and executing strategic initiatives. This position acts as a liaison among staff, executives, and stakeholders, ensuring alignment across all company operations and overseeing critical projects to drive the mission and objectives of the organization.

Responsibilities

• Serve as a trusted advisor to the Partners, providing strategic insights and operational support.
• Facilitate and streamline executive communication, acting as a point of contact between top management and employees or other stakeholders.
• Manage the organization's agenda, ensuring the alignment of strategic priorities with daily operations.
• Oversee strategic projects and initiatives from development through successful execution.
• Assist and communicate with executives in decision-making, program management, and initiative implementation.
• Enhance the efficiency of the Partners' office by coordinating with various departments and ensuring a cohesive organizational culture.
• Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
• Organize and prioritize critical issues and required information for the executive team to facilitate efficient decision-making.
• Plan, coordinate, and ensure the Partners' schedule is followed and respected, providing a 'gatekeeper' and 'gateway' role.

Requirements

• Bachelor's degree required; Master's degree or equivalent experience in Business, Management, or a related field is a plus.
• Minimum of three (3) years of experience in a business management role, with a proven track record of effective leadership and an operational command of the business.
• Exceptional interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors.
• Expertise in organizational development, team building, and performance management.
• Proven ability to handle confidential information with discretion and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
• Forward thinker who actively seeks opportunities and proposes solutions.

Benefits

• A competitive compensation package.
• Opportunities for advancement and growth within a dynamic industry.
• A collaborative work environment where innovation is encouraged.
• Benefits package including health, dental, vision insurance, and retirement savings plan.