Chief Operating and Financial Officer

Pediatric Nursing Certification Board - Rockville, MD

Full-time - Senior

Hybrid - Rockville, MD

1-10 employees

Professional, Scientific, and Technical Services

About the position

The Chief Operating and Financial Officer (COFO) will play a pivotal role in leading the Pediatric Nursing Certification Board (PNCB) towards sustained growth and operational excellence. Reporting directly to the Chief Executive Officer (CEO), the COFO will facilitate cross-functional teamwork in a collaborative environment, focusing on enhancing operational capacity, achieving strong financial results, and expanding the demand for PNCB's services among existing and potential certificants and customers. The COFO is expected to foster a professional, success-oriented, and accountable environment that aligns with the organizational policies, goals, and objectives set forth by the CEO and the Board of Directors. The role requires a commitment to the PNCB Staff Core Values, which include Integrity, Teamwork & Approachability, Responsive Communication & Service, Supportiveness & Inclusivity, and Excellence. As the largest organization dedicated to the certification, continuing education, and competency development of nursing professionals who care for children, adolescents, and young adults, PNCB operates with an annual revenue of $8 million. Established in 1975, PNCB certifies over 56,000 nursing professionals across four credentials: Certified Pediatric Nurse (CPN), Acute Care Pediatric Nurse Practitioner (CPNP-AC), Primary Care Pediatric Nurse Practitioner (CPNP-PC), and Pediatric Primary Care Mental Health Specialist (PMHS). The COFO will be instrumental in driving initiatives that support sustainable growth and innovation, ensuring that PNCB continues to make a positive impact on nurses, children, and families. The COFO will serve as a trusted partner to the CEO, collaborating with the Senior Leadership Team to leverage insights that build robust operations and revenue growth strategies. This includes developing and implementing innovative approaches to increase demand for PNCB's services, enhancing operational efficiencies, and ensuring compliance with all relevant regulations. The COFO will also oversee finance and accounting functions, human resources, and information technology, ensuring that all departments work cohesively towards the organization's goals.

Responsibilities

• Serve as a strategic partner and trusted advisor to the CEO.
• Collaborate with the Senior Leadership Team to develop and evaluate operational strategies and performance measures.
• Lead the implementation of PNCB operational priorities and develop office policies and procedures.
• Create and execute plans that promote quality, service, and growth while ensuring coordination of services.
• Evaluate organizational performance goals and resource allocation in collaboration with team leaders.
• Monitor, analyze, and report on operational issues and achievements.
• Ensure compliance with local, state, and federal regulations and accreditation standards.
• Oversee all aspects of finance and accounting, including reporting and budgeting.
• Engage with the CEO on budget, forecasting, and pricing matters.
• Serve as staff liaison to the Finance Committee and assist in developing investment policies.
• Administer PNCB's operational P&L and evaluate performance against budget and growth objectives.
• Direct and oversee a revenue growth strategy that aligns with PNCB's financial goals.
• Attract, retain, and develop diverse teams to execute organizational priorities.
• Cultivate a culture of teamwork, performance, and accountability within the organization.
• Oversee the management of all IT systems and ensure operational controls are in place.

Requirements

• A minimum of five years of experience in leadership and business operations.
• Demonstrated experience in maintaining, growing, and diversifying an organization's revenue.
• Strong business acumen and ability to manage operations in multiple geographies.
• Experience in organizational financial management, including budgeting and forecasting.
• Ability to implement strategic and annual operating plans related to revenue growth.
• Proven ability to build and lead diverse, cross-functional teams.
• Exceptional interpersonal and relationship-building skills.
• Strong strategic and critical thinking skills.
• Technology savvy with the ability to implement operational efficiency solutions.
• Excellent communication skills with the ability to engage stakeholders effectively.

Nice-to-haves

• CPA, MBA, CAE, SHRM-CP/SHRM-SCP, or ICE-CCP certification preferred.

Benefits

• Competitive salary commensurate with skills and experience.