Chief Operating Officer (COO)

Targeted Talent - New York, NY

Full-time - Senior

New York, NY

About the position

The Chief Operating Officer (COO) will oversee and direct the operations of the organization, ensuring the development and implementation of efficient systems to meet both current and future needs. This role involves strategic planning, collaboration with executive leadership, and the management of departmental workflows and staff.

Responsibilities

• Recruit, interview, hire, and train management-level staff in the department.
• Oversee the daily workflow of the department.
• Provide constructive and timely performance evaluations.
• Handle discipline and termination of employees in accordance with company policy.
• Establish, implement, and communicate the strategic direction of the organization’s operations division.
• Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Collaborate with other divisions and departments to carry out the organization’s goals and objectives.
• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Ensure that departmental decisions and project plans are in line with the organization’s business plan and vision.
• Establish, communicate, and implement operations-related policies, practices, standards, and security measures.
• Review and approve cost-control reports, cost estimates, and staffing requirements for projects.
• Establish and administer the department’s budget.
• Present periodic performance reports and metrics to the chief executive officer and other leadership.
• Maintain knowledge of emerging technologies and trends in operations management.
• Identify training needs and ensure proper training is developed and provided.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree in Business Administration, Logistics, Engineering, or other industry-related field required; MBA preferred.
• At least 10 years of related experience including three years in upper management required.
• Experience in the CPG, packaging or related industries is an asset.
• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.