The Symicor Group - Houston, TX

posted 2 months ago

Full-time - Senior
Houston, TX

About the position

The Chief Operating Officer (COO) position at our bank client in Houston, TX, is a senior leadership role responsible for overseeing branch operations and support services. The COO will lead strategic initiatives, ensure compliance with regulations, and drive performance goals while mentoring staff and collaborating with various departments to enhance operational efficiency.

Responsibilities

  • Lead the Branch Operations and Operations Support Services functions within the Bank.
  • Collaborate with internal departments to assess, plan, and manage the efficient utilization of financial products and services.
  • Develop, monitor, and execute the organization's strategic business plan, ensuring alignment with the overall vision and objectives.
  • Direct and monitor branch operations and support staff, through subordinate managers, to ensure they meet and exceed organizational goals and objectives.
  • Collaborate with management on customer/product profitability initiatives and rate stratification.
  • Prepare reports of operations and participate in planning and budgeting processes.
  • Collaborate with product development/enhancement initiatives.
  • Develop branch financial and service delivery performance goals and objectives and monitor results.
  • Control and report branch losses and oversee branch regulatory compliance.
  • Provide mentoring and coaching to support and develop managers and staff.
  • Identify personnel needs within each branch and coordinate with HR for job openings, internal postings, and external ads as needed.
  • Stay abreast of current trends affecting the financial services industry.
  • Perform other job-related duties or special projects as assigned.

Requirements

  • Bachelor's degree or equivalent education and work experience.
  • 10+ years of branch leadership experience in a financial institution.
  • Fiserv experience is crucial for success.
  • Comprehensive knowledge of financial service industry products, operations, and procedures.
  • Knowledge of local, state, and federal laws and regulations as they apply to financial institutions.
  • Competencies should include technical skills, communication proficiency, customer-focused presentation skills, business acumen, personal credibility, project management, leadership, and management skills.

Benefits

  • Generous salary of up to $180K
  • Full benefits package
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