Unclassified - Boca Raton, FL
posted 5 months ago
The Chief Operating Officer (COO) at West Boca Medical Center is responsible for overseeing the day-to-day operations of the facility, ensuring that high-quality, cost-effective care is delivered while maintaining a positive margin. This role requires a strong leader who can promote the facility's image and position in alignment with the mission, standards, and values of both the hospital and the communities it serves. The COO will work closely with the Chief Executive Officer (CEO) to ensure the effective operation of the department, focusing on the needs of patients, physicians, employees, volunteers, and the community. The COO is accountable for the direction and coordination of the department, leading the development of physician/facility strategies and executing plans to optimize the facility's long-term potential. In this role, the COO will face specific challenges such as establishing a plan to enhance productivity, operational performance, staff retention, and satisfaction. The COO will partner with medical staff to foster quality care and will be expected to emerge as a respected leader and decision-maker within the organization. Strong communication, presentation, and listening skills are essential to ensure collaboration and coordination across the facility, particularly with physicians, employees, and the community. The COO will also be responsible for maintaining the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus, and promoting positive employee relations through effective communication and education. As a leader in healthcare, the COO will be expected to optimize execution by establishing realistic goals and action plans that deliver results. This includes maintaining appropriate staffing ratios, overseeing throughput in high-volume departments, and actively managing quality initiatives. The COO will also need to demonstrate astute judgment in complex problem-solving situations, understand financial indicators, and drive organizational success by building consensus among facility managers and stakeholders. The role requires a minimum of ten years of progressive healthcare management experience, with a proven track record in leading process improvement initiatives and managing in a competitive environment. The ideal candidate will possess strong analytical skills, a collaborative management style, and the ability to maximize revenue potential while ensuring compliance with regulations.