Chief Operating Officer

About the position

The COO position at HomeSafe involves the administrative oversight and quality performance of the organization's programs and assigned administrative/support departments. The COO will participate as a member of the Executive and Management teams in providing leadership to meet the objectives of the organization's strategic plan. This role includes providing leadership and guidance to department directors overseeing residential, clinical, and community-based programs, ensuring program sustainability through strategic planning and sound fiscal management practices. The COO will also train, supervise, and evaluate direct reports, establishing performance goals and development plans. Additionally, the position requires overseeing contract management, including agreement reviews, compliance reporting, and data collection, as well as leading Continuous Quality Improvement (CQI) efforts to ensure alignment with licensing, regulatory, and organizational standards. The COO will design and implement organizational policies and procedures that meet contractual and accreditation requirements, collaborate on grant proposals, and monitor data reporting for accuracy and effectiveness. The role also involves exploring and leading the implementation of new programs and service expansions to support organizational growth, overseeing efforts to obtain and maintain licensing requirements, serving as HIPAA Privacy Officer, and providing executive-level leadership and support in the absence of the CEO.

Responsibilities

• Responsible for the administrative oversight and quality performance of the organization's programs and assigned administrative/support departments.
• Participate as a member of the Executive and Management teams in providing leadership to meet the objectives of the organization's strategic plan.
• Provide leadership and guidance to department directors overseeing residential, clinical, and community-based programs.
• Ensure program sustainability through strategic planning and sound fiscal management practices.
• Train, supervise and evaluate direct reports, establishing performance goals and development plans.
• Oversee contract management, including agreement reviews, compliance reporting, and data collection.
• Lead Continuous Quality Improvement (CQI) efforts, ensuring alignment with licensing, regulatory, and organizational standards.
• Design and implement organizational policies and procedures that meet contractual and accreditation requirements.
• Collaborate on grant proposals and monitor data reporting for accuracy and effectiveness.
• Explore and lead the implementation of new programs and service expansions to support organizational growth.
• Oversee organizational efforts to obtain and maintain licensing requirements.
• Serve as HIPAA Privacy Officer.
• Provide executive-level leadership and support in the absence of the CEO.

Requirements

• Master's degree (preferably in the human services field)
• Seven (7) years' experience in child welfare system, preferably in a residential setting
• Five (5) years supervisory experience
• Knowledge of local community provider and funder networks
• Knowledge of State and Federal laws and regulations
• Experience with program development and management
• Experience with budget development/financial management skills
• Valid Florida's driver's license required

Benefits

• Paid holidays
• Vacation, sick and personal days
• Company paid single medical, dental and vision
• Company paid Basic Life and Long-term disability insurance
• Employee paid AFLAC, Legal, and Identity Theft plans
• 403(b) retirement plan with company match
• Educational assistance program
• Employee referral program