Chief Operating Officer

CommonSpirit Health - Los Angeles, CA

Full-time - Executive

Los Angeles, CA

251-500 employees

Hospitals

About the position

The Chief Operating Officer (COO) at Dignity Health - Northridge Hospital Medical Center is responsible for overseeing clinical and administrative operations, ensuring the delivery of high-quality patient care, and implementing strategic business plans. The COO plays a critical role in fostering a positive organizational culture, collaborating with various stakeholders, and ensuring compliance with healthcare regulations. This position also acts as a key liaison between hospital departments and external entities, driving operational strategies to meet community healthcare needs.

Responsibilities

• Provide clinical and administrative direction for hospital operations.
• Assist and advise the President/CEO in implementing hospital policies and strategic business plans.
• Assume responsibilities of the CEO in their absence and represent the hospital at external meetings.
• Collaborate with leadership from the governing board, management, and medical staff to achieve operational strategies.
• Develop and implement the organization plan for patient care and scope of services.
• Create a strong customer service orientation to improve relationships with internal and external customers.
• Ensure compliance with local, state, and federal regulations and TJC Standards.
• Participate in facility planning and evaluation of new programs.
• Promote appropriate utilization of services through business development.
• Provide expertise to physicians on developing affiliated group practices and operational issues related to managed care.
• Implement managed care contracting strategies to increase patient/payor satisfaction.
• Coordinate clinical process management and clinical case management activities.
• Implement ongoing programs to measure and improve the quality of patient care.
• Organize functions in areas of responsibility through effective design and delegation.
• Monitor productivity and improve through consolidation and delegation of functions.
• Oversee management of contracted services and conduct cost-benefit analysis.
• Coordinate financial management activities with the CFO, including budget development and variance analysis.

Requirements

• Masters degree in healthcare administration or a closely related field.
• Minimum of ten (10) years administrative management experience.

Benefits

• Competitive pay range of $101.73 - $142.42 per hour.
• Equal opportunity/affirmative action employer.