Chief Operating Officer

Yankton Medical Clinic Pharmacy - Yankton, SD

Full-time - Executive

Yankton, SD

Ambulatory Health Care Services

About the position

The Chief Operating Officer (COO) position is a critical leadership role within the administrative team of the Clinic. This full-time position requires the individual to oversee and coordinate the day-to-day operations of multiple departments, ensuring that all functions are aligned with the Clinic's strategic goals and objectives. The COO will play a vital role in evaluating operational efficiency and implementing improvements to enhance service delivery and patient care. The position demands a proactive approach to problem-solving and the ability to foster a collaborative environment among staff and external stakeholders. In this role, the COO will be responsible for developing operational policies and procedures that comply with regulatory standards, including HIPAA. The individual will also be tasked with managing budgets, financial reporting, and resource allocation to ensure the Clinic operates within its financial means while delivering high-quality services. Strong interpersonal skills are essential, as the COO will interact with a diverse range of individuals, including staff, patients, and external agencies, requiring a high level of discretion and professionalism. The COO will also be involved in strategic planning and decision-making processes, contributing to the overall direction of the Clinic. This includes assessing market trends, identifying opportunities for growth, and ensuring that the Clinic remains competitive in the healthcare landscape. The position may require occasional weekend work, specifically on Saturday mornings, to ensure operational continuity and address any urgent matters that may arise.

Responsibilities

• Coordinate and evaluate day-to-day operations of several departments within the Clinic.
• Develop and implement operational policies and procedures in compliance with regulatory standards.
• Manage budgets, financial reporting, and resource allocation for the Clinic.
• Foster a collaborative environment among staff and external stakeholders.
• Contribute to strategic planning and decision-making processes for the Clinic.
• Assess market trends and identify opportunities for growth.

Requirements

• Minimum of five years' experience in business management, accounting, or finance.
• Four-year degree in business administration, accounting, finance, or computer/information science; master's degree preferred.
• Strong interpersonal and collaborative skills.
• Ability to work effectively with staff, patients, public, and external agencies.
• Knowledge of HIPAA rules and regulations and the need for discretion regarding clinic operations.