CHIEF OPERATING OFFICER

The Crossroads Center - Goshen, IN

Full-time - Executive

Goshen, IN

Social Assistance

About the position

The Chief Operating Officer (COO) at CrossroadsCenter will provide visionary leadership and oversee the implementation of operational, managerial, and administrative procedures. This role is pivotal in enhancing operational controls, driving results, stimulating growth, and boosting overall efficiency within the organization.

Responsibilities

• Manage staff and provide leadership aligned with the agency's business plan and strategic vision.
• Work closely with the CEO, CFO, and executive team to drive operational and financial results.
• Collaborate with the CFO to achieve favorable financial outcomes and set growth-oriented goals.
• Develop and implement effective growth strategies, measurement tools, and operational processes.
• Provide accurate reports on agency operations, and collaborate on budgeting and resource allocation.
• Encourage excellence and foster a positive work environment, ensuring adherence to agency policies and guidelines.
• Serve as Compliance Officer, ensuring adherence to internal and external protocols and licensing requirements.

Requirements

• Bachelor's degree in business or related field; MBA preferred.
• 5+ years of executive-level operational experience required.
• Experience in Community Behavioral Health preferred; Clinical Licensure (LISW or LPCC) is a MUST.
• Strong focus on budgeting, financial management, and corporate finance principles.
• Outstanding organizational, communication, and public speaking skills.
• Ability to perform various physical tasks and use office equipment.

Benefits

• Inclusive health, dental, and vision insurance plans for you and your family.
• Competitive salary package.
• Paid Time Off for a healthy work-life balance.
• Company-paid Basic Life Insurance and Long-Term Disability, with a Voluntary Short-Term Disability option.
• 403(b)-retirement savings plan.
• Ongoing training and development opportunities.
• Access to confidential counseling, legal advice, and more through the Employee Assistance Program (EAP).
• Student Loan Forgiveness Program.