Oregon Pacific Bancorp - Eugene, OR

posted 3 months ago

Full-time - Senior
Eugene, OR

About the position

The Chief Operating Officer (COO) is a pivotal member of the Bank's Executive Committee, directly reporting to the President and CEO. This role encompasses the executive oversight and strategic direction of the Bank's deposit and systems operations, client-facing technology, Information Technology, and Compliance. The COO is expected to possess expert-level knowledge in strategic and operational planning, particularly in traditional deposit services, electronic banking treasury management products, core system functionality, and online and mobile banking services. Additionally, the COO must have a robust understanding of network and application management to effectively supervise the Director of Information Technology. In this role, the COO will contribute to the development of the Bank's strategic and operating plans, participate in Board of Directors meetings, and be responsible for all board reporting related to their areas of oversight. The COO is also tasked with leading by example, maintaining accountability, and creating annual operating plans for direct reports while establishing expectations for indirect reports. The position requires collaboration with the staff Technology workgroup and other department managers to assess and execute the approved technology strategic plan and budget. Furthermore, the COO will evaluate processes to identify opportunities for efficiency and sustainability within the growing financial institution. The COO will also serve as the primary risk management officer for their areas of oversight, working closely with the Bank's Compliance Officer to ensure adherence to all applicable rules and regulations. Keeping abreast of developments in digital banking and online security is crucial for fostering efficiency and a frictionless customer experience. The COO will review and recommend amendments to the Bank's operations, treasury management, and information technology policies to the Board of Directors, while also managing and assisting in the training and development of department staff through their respective supervisors. This role may involve attending industry-related conferences and fulfilling other duties as assigned to meet the organization's strategic objectives.

Responsibilities

  • Contributes to the development of the Bank's strategic and operating plans relating to the areas of immediate oversight.
  • Participates in all Board of Directors meetings, strategic planning, and budgeting sessions.
  • Responsible for all board reporting related to areas of immediate oversight.
  • Leads by example and communicates clearly and professionally to staff.
  • Maintains a strong commitment to individual, team, and organizational accountability.
  • Creates annual operating plans for direct reports and establishes expectations for indirect reports.
  • Works with the staff Technology workgroup and other department managers to assess and execute the approved technology strategic plan and budget.
  • Evaluates all processes and seeks opportunities to create efficiency and sustainability for the Bank.
  • Ensures respective areas of reporting have system knowledge and expertise to be a resource to all managers.
  • Attends industry-related conferences as requested by the CEO.
  • Acts as the primary risk management officer over areas of immediate oversight.
  • Works closely with the Bank's Compliance Officer to ensure compliance with all applicable rules and regulations.
  • Keeps abreast of new developments in digital banking, online security, and other areas to foster efficiency and customer experience.
  • Reviews and recommends amendments to the Bank's operations, treasury management, and information technology policies to the Board of Directors.
  • Manages, counsels, and assists in the training and development of department staff through their respective supervisors.

Requirements

  • Bachelor's degree or equivalent experience in banking; additional consideration for a Master of Business Administration.
  • Minimum of 10 years of Senior or Executive Leadership experience in system and branch operations, operational risk management, digital banking, and information technology.
  • At least 7 years of supervisory experience.

Nice-to-haves

  • Expert-level knowledge of banking regulations and compliance issues.
  • Extensive knowledge of system operations and treasury management services.
  • Proficiency in Office 365 and related applications.

Benefits

  • Health insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Professional development opportunities
  • Flexible scheduling options
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