Chief Operating Officer

Sandia Resort And Casino - Albuquerque, NM

Full-time - Executive

Albuquerque, NM

Accommodation

About the position

The Chief Operating Officer (COO) is responsible for directing, coordinating, and administering all aspects of the Sandia Resort & Casino in alignment with the goals and policies established by the Tribal Council and Governor. This role involves strategic planning, defining organizational objectives, and ensuring the achievement of business goals while providing leadership to senior management.

Responsibilities

• Manage the Pueblo of Sandia's Resort and Casino to ensure profitability aligned with the interests of the Pueblo, customers, and employees.
• Review and evaluate all business operations to ensure efficient systems and management strategies.
• Supervise and direct senior management responsible for daily operations.
• Establish short- and long-term strategic planning across the organization.
• Oversee departmental decisions affecting daily operations and recommend strategies and policies.
• Direct operations to achieve budgeted results and financial criteria.
• Promote a collaborative and efficient work environment with effective leadership.
• Encourage a results-oriented culture.
• Represent the Governor in community and tribal relations as needed.
• Ensure compliance with local, state, and Tribal regulations governing business and gaming operations.

Requirements

• High School Diploma, GED certification, or equivalent.
• Bachelor's Degree in Business Administration or related field from an accredited college or university.
• Fifteen (15) years' experience as a General Manager or Senior Manager in the casino and hotel industry.
• Valid, unrestricted New Mexico Driver's License.

Nice-to-haves

• Master's Degree in Business Administration or related field.
• Tribal Gaming experience.