Chief Operations Officer - Exempt

About the position

Contra Costa Health (CCH) is excited to recruit for a Chief Operations Officer to join the Contra Costa Regional Medical Center (CCRMC) in Martinez, CA. The Chief Operations Officer is responsible for the development and implementation of policies, management, and oversight of clinical and operational measures that will improve and maintain the excellence of health care provided at CCRMC and Health Centers. This role also provides strategic leadership to ensure the integration of services and compliance with the objectives of the health system. CCRMC is a full-service county hospital and offers a complete array of patient-centered healthcare services delivered in a beautiful facility in Martinez, California, a suburb of San Francisco. For more than a century, Contra Costa's public hospital has been providing quality healthcare services to the entire community. Patients of CCRMC know they are receiving excellent medical care. But more than just quality medical care, CCRMC's 155,000 patients also receive compassionate care. That is because it has been CCRMC's philosophy from the beginning to respect the dignity of the patient and extend compassionate and personalized care to all. CCRMC is the largest division of Contra Costa Health Services, the County's health department, whose mission is to care for and improve the health of all people in Contra Costa County, with special attention to those who are most vulnerable to health problems. Public hospitals like CCRMC play a critical role in providing health care, and we are proud of our role as the health care safety net for vulnerable populations. Contra Costa's state-of-the-art medical center is the culmination of intensive discussion, dozens of evaluative studies, and extensive consultation related to the future of the county's public hospital. Ultimately, it was determined that CCRMC's unique role as an essential community provider could not be replaced by any other single hospital or combination of hospitals in the region. The 167-bed medical center is fully equipped with the most up-to-date seismic-safety features and high-tech medical apparatus, including a sophisticated and energy-efficient climate control system designed to maximize the comfort of patients and staff. CCRMC has enhanced its computer information network for easier registration and improved availability of patient medical histories to healthcare professionals for clinical decisions. In addition to the Medical Center, the organization also has ten outpatient health centers providing an array of services from primary and specialty care to dental treatment.

Responsibilities

• Develop and implement policies for clinical and operational measures.
• Provide strategic leadership to ensure integration of services.
• Oversee compliance with health system objectives.
• Maintain effective working relationships with team members.
• Establish relationships across operational areas and with external agencies.
• Communicate complex policies and procedures effectively.
• Support line supervisors in day-to-day operations.
• Utilize data analytics for decision-making and workforce planning.
• Encourage innovation and identify opportunities for operational improvements.

Requirements

• Possession of a Master's Degree in Health Care Administration, Business Administration, Public Administration, or a health-related field.
• Four (4) years of full-time experience in an executive management or operations management capacity.
• Experience in a managed health care organization or health care system is preferred.

Nice-to-haves

• Possession of a Bachelor's Degree and two (2) additional years of qualifying administrative management experience may substitute for the Master's Degree.

Benefits

• Retirement plan with employer contribution to CCCERA.
• Variety of subsidized medical, dental, and vision plans.
• County-paid long-term disability program.
• Vacation leave with an initial accrual rate of 10 hours per month.
• Sick leave accrual of 8 hours per month.
• Annual management administrative leave of 94 hours.
• Personal holiday credit.
• 11 paid holidays per year.
• Professional development reimbursement of $625 every two years.
• Deferred compensation plan with county contributions.
• Management life insurance program.
• Management longevity pay.