Chief People Officer

San Francisco Federal Credit Union - San Francisco, CA

Full-time - Senior

San Francisco, CA

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Chief People Officer (CPO) at San Francisco Federal Credit Union (SFFedCU) is a pivotal executive role responsible for leading the human resources function and aligning people strategies with the organization's business goals. The CPO will oversee talent acquisition, employee engagement, organizational development, and compliance, while fostering a positive and inclusive workplace culture. This position reports directly to the CEO and plays a crucial role in supporting the Credit Union's mission and ensuring a high-performance organizational environment.

Responsibilities

• Develop and execute a comprehensive people strategy aligned with the Credit Union's business goals, culture, and values.
• Serve as a trusted advisor to the CEO and senior leadership team on all matters related to human resources and organizational development.
• Foster a diverse, inclusive, and innovative workplace by championing initiatives that promote equity, inclusion, and employee well-being.
• Oversee recruitment, retention, and succession planning efforts to attract and retain top talent at all levels of the organization.
• Develop strategies for employee development, performance management, and succession planning ensuring alignment with the Credit Union's objectives.
• Promote a high-performance culture through programs that drive employee engagement, productivity, and satisfaction.
• Oversee the development and management of competitive compensation, benefits, and incentive programs.
• Ensure compensation structures are equitable and aligned with market trends and the Credit Union's financial health.
• Design and implement employee recognition programs that acknowledge individual and team accomplishments.
• Lead the development and implementation of a values-driven culture that supports the Credit Union's mission, vision, and goals.
• Continuously assess and improve employee engagement strategies using data and feedback to enhance organizational climate and retention.
• Champion employee health and wellness initiatives including mental health support, work-life balance, and flexible work arrangements.
• Ensure compliance with all federal, state, and local labor laws and regulations.
• Oversee the development of policies and procedures related to HR functions and ensure adherence across the organization.
• Lead efforts to maintain a safe and compliant work environment addressing potential risks related to employment practices and workplace behavior.
• Leverage HR technologies to streamline processes and improve operational efficiency.
• Oversee HR analytics using data to drive decision-making and informed organizational development strategies.
• Develop and manage the annual HR budget ensuring effective resource allocation to meet strategic priorities.
• Optimize the HR team structure and resources, including training and development, to enhance team performance and service delivery.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or HR certifications (e.g., SHRM-SCP, SPHR) preferred.
• A minimum of ten (10) years of progressive leadership experience in Human Resources with at least five (5) years in a senior leadership role ideally in a credit union or financial institution.
• Strong understanding of credit union operations, organizational development, and financial services regulations.
• Proven ability to lead change management efforts, implement strategic initiatives, and drive organizational transformation.
• Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organization.

Benefits

• Health insurance
• Generous PTO
• 401(k) contributions
• Profit sharing
• Competitive base salary
• Annual bonuses
• Tuition reimbursement