Chief People Officer

Goodwill - Salem, NC

Full-time - Senior

Salem, NC

1,001-5,000 employees

Social Assistance

About the position

The Chief People Officer (CPO) at Goodwill Industries of Northwest North Carolina is a strategic leadership role responsible for developing and implementing human resource and talent acquisition functions. The CPO serves as a trusted advisor to the organization's leadership, focusing on enhancing diversity, equity, and belonging within the workforce. This position requires a balance of thought partnership and tactical execution to support organizational objectives and ensure compliance with applicable laws and regulations.

Responsibilities

• Develop, implement, and oversee human resources strategies, policies, and programs regarding talent acquisition, retention, performance management, organizational structure, leadership continuity, compensation, benefits, and employee relations.
• Develop and implement a diversity and inclusion strategic plan, including annual objectives, gaps, training, hiring practices, policies, and procedures.
• Serve as an architect in designing recruiting and retention programs in alignment with the organization's goals and objectives.
• Provide strategic leadership and counsel to the organization's senior leadership team regarding key human resource needs, challenges, and best practices.
• Serve as the organizational expert in changes to regulatory and market conditions affecting inclusion programs and implement necessary adjustments for compliance.
• Collaborate with the CFO to maintain a comprehensive and competitive benefit and compensation program.
• Ensure effective use and maintenance of a human resources information system for management information needs.
• Research and share the latest industry trends and best practices in HR-related activities.
• Conduct confidential investigations into allegations of discrimination and misconduct, determining appropriate corrective action.
• Develop and implement short- and long-range strategies and objectives for areas of responsibility in alignment with the organization's mission and strategic plans.
• Represent the organization at community, business, and civic functions to increase visibility and awareness of Goodwill programs.

Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or related field (master's degree or JD preferred).
• Ten years of human resource experience, including building a culture of diversity, equity, and inclusion.
• Management experience with a similar level of responsibility in an organization of similar size/complexity.
• Excellent communication and presentation skills, both written and oral.
• Record of demonstrated success in knowledge gained from previous roles.
• Experience leading a human capital strategy during significant growth and transformation.
• Served as the most senior HR executive of a public, private, or non-profit organization.
• Demonstrated commitment to diversity, inclusiveness, and equity.
• Ability to solve, interpret, analyze complex data and issues.
• Proven strategic partner who developed long-term plans and led new initiatives across a matrix environment.
• Significant leadership in policies and decision-making for an organization.
• Strong relationship builder with the ability to establish common ground and build consensus.
• Understanding of governance, compliance, and regulatory/statutory legislation and reporting procedures.
• Operational knowledge of business units and corporate functions including operations, finance, marketing, legal, risk, and audit.
• Experience building and managing HR budgets, with strong vendor management experience.
• Proficiency in UKG and Microsoft Office.