About the position
Parents and Children Together (PACT) is seeking a dedicated and experienced Voluntary Case Management (Child Abuse & Neglect Prevention) Program Supervisor to lead our efforts in providing essential services to families in need. This role is pivotal in supervising the delivery of culturally appropriate and strengths-based child abuse and neglect prevention and intervention services for moderate to high-risk families referred by the Department of Human Services. The Program Supervisor will work closely with community partners, home visitors, and other supervisors to ensure that families receive the support they need to address issues that place children at risk of abuse and neglect. The position requires a strong commitment to the agency's mission and core values, which emphasize respect, collaboration, and holistic care. In this role, the Program Supervisor will be responsible for overseeing the case management process, ensuring that each family is assigned a case manager who will address a range of family system issues. The supervisor will monitor the quality of services provided, conduct case reviews, and evaluate program effectiveness. Additionally, the supervisor will provide leadership to program staff, orienting and training them to ensure they are equipped to deliver high-quality services. The position also involves direct interaction with families, providing additional support when needed, and facilitating parent groups. The ideal candidate will possess a Master's Degree in social work, psychology, or a related field, along with significant experience in child abuse and neglect prevention. Proven supervisory experience is essential, as the supervisor will be responsible for managing staff performance and ensuring compliance with agency policies and funding requirements. This position is based in Honolulu, Hawaii, and offers a flexible work environment, although face-to-face meetings with clients and community partners are required when appropriate.
Responsibilities
- Supervise the delivery of voluntary, culturally appropriate, and strengths-based child abuse and neglect prevention services.
- Coordinate and ensure appropriate delivery of home-based services to lower-risk families with children aged 0-17.
- Monitor the quality of services through supervision, case reviews, and ongoing evaluation of program effectiveness.
- Provide leadership to program staff, including orienting and training new staff members.
- Resolve concerns regarding services with Case Managers, Skill Builders, and families.
- Ensure compliance with standards and guidelines established by funders and state law.
- Review referrals and approve intake assignments for families to the team.
- Submit timely reports for accountability to the Program Director.
- Provide direct services to clients when needed, including conducting parent groups.
- Maintain effective working relationships with funders, collaborators, and state agencies.
Requirements
- Master's Degree in social work, psychology, or related field required, plus a minimum of two years of experience working with child abuse and neglect.
- Bachelor's degree in social work, psychology, or a related field required, plus a minimum of four years of relevant experience.
- Proven supervisory experience, including individual staff and program effectiveness.
- Possess and maintain a valid Driver's License and daily access to an automobile.
- Able to obtain an acceptable pre-hire driver's abstract and background checks.
Nice-to-haves
- Experience in domestic violence and substance abuse prevention programs.
- Familiarity with community resources for families in need.
- Strong communication and interpersonal skills.
Benefits
- 21 Paid Vacation Days
- 12 Paid Sick Days
- 14 Paid Holidays
- Medical Coverage through Kaiser or UHA
- 401K or Roth with 4% Employer Match
- Life Insurance
- Pet Insurance
