CHILD SUPPORT CASE PROCESSING ANALYST - 73005421

$37,760 - $43,904/Yr

State of Florida - Lake Clarke, FL

Full-time - Entry Level

Lake Clarke, FL

Executive, Legislative, and Other General Government Support

About the position

The Child Support Case Processing Analyst position at the Florida Department of Revenue is focused on providing customer support and attending court for child support cases. This role is ideal for individuals who are critical thinkers and enjoy problem-solving while working with customers. The analyst will be responsible for initiating and responding to requests, coordinating with various partners, researching case issues, and preparing for court appearances.

Responsibilities

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Preparing for and attending Court
• Interacting with legal services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

Requirements

• Experience processing information using a computer system
• Experience conducting research and analyzing information to make decisions
• Experience communicating with others to gather information

Nice-to-haves

• Experience with negotiation techniques in a business setting

Benefits

• Health insurance
• Life insurance
• Tuition waivers
• Paid sick and personal leave
• 10 paid holidays annually
• Retirement savings
• Vision insurance
• Dental insurance