Chronic Care Management Care Coordinator

D&G Medical Associates Pllc • Meridian, ID

410d • Remote

About The Position

The Care Coordinator at D&G Medical Associates is a full-time role focused on providing Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services to patients with chronic conditions. The position requires a compassionate individual who can manage patient care effectively while ensuring compliance with program requirements. The role involves both administrative duties and direct patient interaction, emphasizing the importance of empathy and attention to detail in managing patient needs.

Requirements

• Certification as a Nursing Assistant (CNA), Medical Assistant (MA), or MedTech.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in using Electronic Medical Record (EMR) systems and other relevant software applications.

Nice To Haves

• Under 1 year of experience in a related field.

Responsibilities

• Patient Care Management: Works diligently on behalf of assigned patients, ensuring their needs are met with empathy and efficiency.
• Provides Chronic Care Management and Remote Patient Monitoring services, maintaining a comprehensive understanding of program requirements and benefits.
• Gathers accurate information and documents patient interactions in the Electronic Medical Record (EMR) system.
• Meets or exceeds outbound connect rates, compliance standards, caseload management, and billable time requirements.
• Performs data entry and documentation of patient interactions in designated systems.
• Adheres to regulatory guidelines and company policies, ensuring compliance.
• Assists with the delivery of Remote Patient Monitoring devices as needed.
• Handles pre-authorizations, referrals, prescription refill issues, and medication reconciliation tasks.
• Coordinates durable medical equipment (DME) services with vendors and reviews hospital records for care planning purposes.
• Collaborates with outside services and Primary Care Physicians (PCPs) for comprehensive patient care.
• Provides patient education on prescriptions, disease processes, and lifestyle recommendations.
• Addresses patient inquiries, triage notes, and requests for callbacks promptly and efficiently.
• Collaborates with healthcare providers to manage medication changes and address clinical concerns effectively.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• 401(k) matching
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed